Electrical Service Dispatcher / Customer Service Representative

Job not on LinkedIn

🔥 9 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $20 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mister Sparky

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏗️ Construction

⚡ Energy

Construction • Energy

Mister Sparky is a facilities services company that operates in the Arizona area, providing a team of highly skilled and certified electricians. They are recognized for their commitment to customer satisfaction, offering an on-time guarantee for their services, straightforward pricing, and excellent customer support. Available 24/7, Mister Sparky is always ready to respond to emergency electrical needs, ensuring reliability at any hour.

📋 Description

• Answer customer calls, emails, and service inquiries professionally • Schedule and dispatch electricians using ServiceTitan • Manage and adjust technician schedules throughout the day • Coordinate emergency, same-day, and future service calls • Communicate job details, customer needs, materials, permits, and scheduling information to technicians • Monitor technician locations, availability, job progress, and schedule changes • Coordinate electrical permits, inspections, failed inspections, and return visits • Maintain accurate customer and job information in ServiceTitan • Assist with estimates, invoices, deposits, payments, and other administrative tasks • Handle customer concerns and follow up to ensure customer satisfaction • Work closely with technicians and management to maximize efficiency and customer service

🎯 Requirements

• ServiceTitan experience — REQUIRED • Residential electrical or home-services experience — REQUIRED • 2+ years of dispatching, scheduling, or customer service experience preferred • Strong understanding of how residential electrical service companies operate • Basic understanding of electrical permits and inspections • Strong computer and technology skills • Excellent communication and customer service skills • Strong organization, multitasking, and problem-solving abilities • Ability to work in a fast-paced environment and manage multiple technicians and appointments • Ability to communicate effectively with electricians, customers, and management • High school diploma or equivalent preferred

🏖️ Benefits

• Bonus based on performance • Health insurance • Paid time off • Flexible scheduling • World class training programs, including technical training, virtual technical training, communications, and sales • Growth opportunity • Company benefits • Extensive training • Incentive programs