Account Manager

🕒 August 4

🏄 California – Remote

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💵 $40k - $45k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Logo of Mitel

Mitel

1001 - 5000 employees

Founded 1972

🏥 Healthcare

🏨 Hospitality

💼 Consulting

Healthcare • Hospitality • Consulting

Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.

📋 Description

• Prospect and manage assigned existing accounts and prospect for new-logo opportunities within the region • Sell Mitel products directly and through channel partners within the United States • Develop and maintain strong client relationships as the primary account contact • Generate Hospitality business opportunities and manage the sales process through closure • Collaborate with partners on prospecting within named accounts • Support deal structure and pricing through business-value analysis and negotiate prices for bids and proposals • Deliver customer value, exceed expectations, and address issues or concerns • Use a consultative sales approach to understand client needs and recommend tailored solutions • Collaborate with cross-functional teams on strategic sales plans to achieve targets and drive revenue growth • Conduct discovery sessions to uncover client pain points and business objectives • Customize product presentations and demonstrations • Provide timely and accurate sales forecasts and reports to management • Exceed sales targets and contribute to sales-team success

🎯 Requirements

• Bachelor's degree preferred; or high school diploma plus experience in lieu of degree • Experience in consultative technology sales, focused on Unified Communications and Consultative Contact Center solutions • Experience selling into the Hospitality vertical • Knowledge of Cloud computing, VMware, and Data Centers is a required asset • Knowledge or experience with RingCentral, 8x8, Cisco, Avaya, Zoom, Dialpad, and other competitive solutions is a plus • Creativity in business planning and implementing sales initiatives • Strong account-planning skills • Proven record of meeting or exceeding sales targets and quotas using a consultative approach • Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders • Excellent organizational skills and attention to detail; ability to manage multiple tasks and priorities • Proficiency in CRM software and other sales tools for pipeline management and reporting • Ability to work independently and as part of a collaborative team • No sponsorship for US work authorization is offered for new applicants

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Matching 401(k) plan • Paid time off (holiday, vacation and sick) • Employee Assistance Program • Reward and Recognition Programs • Sales incentive program (50% / 50%)

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