Renewal Specialist

Job not on LinkedIn

🔥 36 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $28 - $39 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Mitsubishi Electric US, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1973

🚘 Automotive

🏗️ Construction

🏥 Healthcare

Automotive • Construction • Healthcare

Mitsubishi Electric US, Inc. is one of the world's leading names in the manufacture and sales of electrical and electronic products and systems utilized across a broad range of fields and applications. Committed to innovative technology since its founding in 1921, the company develops products that contribute significantly to society and enhance daily life globally. The diverse product portfolio includes air conditioning systems, factory automation systems, automotive equipment, energy systems, and semiconductors.

📋 Description

• Proactively call and contact potential customers to sell service solutions, including warranties, extended service agreements, cloud backups, startup services, software maintenance agreements, and machine tuning • Develop existing accounts by analyzing customer buying history, suggesting related and new services, and explaining solution benefits • Complete daily outbound calls to customers with expiring service agreements or warranties • Develop new accounts by researching and identifying potential leads, cold calling, soliciting new business, building connections, providing technical information and advice, and preparing quotes • Work with internal MEAU resources across IT, Marketing, Credit, and ITS to optimize functionality across teams • Ensure “Closed Won” deals sync between Salesforce and SAP • Develop cost analysis for end-user equipment • Assist sales team, service engineers, and Customer Care with quotation development and management • Act as a resource to outside sales and service engineers to help grow the business • Log customer information and opportunities in Salesforce CRM • Expand job knowledge through product and service study and ongoing training • Manage high call volumes from tradeshow leads, SMA renewals, and Inside Technical Sales team support needs • Use Salesforce Maps features to forecast and optimize sales strategy for revenue goals • Perform other assigned job-related duties • Travel up to 20% based on customer demand, primarily within the United States

🎯 Requirements

• Bachelor’s degree in electrical engineering technology, technical schooling or equivalent related experience • Proven success in an inside sales role • Valid Driver’s License with acceptable driving record • Strong phone presence and experience dialing dozens of calls per day • Ability to explain the technical aspects of the service solutions portfolio • Track record of over-achieving quota • Proficient with Microsoft Office • Excellent verbal and written communications skills • Strong listening skills • Experience with Computerized Numeric Controls (CNCs) products preferred • Experience in field service preferred • Experience working with Salesforce or similar CRM preferred • Knowledge of Japanese culture as it pertains to business conduct and communication preferred • Familiarity and/or experience with factory automation products such as PLCs, HMIs, VFDs and motion control preferred • Bilingual in Spanish preferred • Must verify identity and eligibility to work in the United States

🏖️ Benefits

• Commissions based on achieving individual performance and/or sales metrics • Incentive compensation • Discretionary awards • Medical benefits • Financial benefits • 401(k) eligibility • Paid vacation • Paid sick time • Paid parental leave • Remote work option

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