Senior People Operations Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👥 People Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 16%

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Mixpanel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Mixpanel is a data analytics company that provides tools for turning data into decisions. It offers a comprehensive platform that allows users to acquire new insights into their product and marketing efforts through self-serve data analysis, session replay, and unified data across business units. Mixpanel's solutions enable companies to visualize data in intuitive dashboards, integrate various data sources, and connect with major CDPs for seamless analytics integration. With a focus on empowering teams to make data-driven decisions, Mixpanel serves over 20,000 companies, supporting them in growing their businesses through effective use of data.

📋 Description

• Lead HR operations programs end-to-end by defining scope, owners, milestones, risks, and success measures • Serve as primary functional owner for core People technology platforms, including HRIS, ATS, LMS, and performance tools • Configure platforms, manage upgrades, and evaluate features • Lead technology deployments, platform conversions, and module rollouts across IT, HRIS, and vendor teams • Research and benchmark HR technology trends and maintain a People technology roadmap • Apply AI and emerging tools to improve People Operations workflows • Establish and enforce data governance standards across HR systems • Design and implement a tiered HR support model with ownership, escalation paths, and service levels • Map current- and future-state workflows across People, Payroll, Finance, and IT to reduce manual work and maximize automation • Author and maintain an SOP and documentation library • Own compliance for I-9/E-Verify, records retention, and system access auditing • Monitor employment law and data privacy developments and translate changes into compliant configurations and workflows • Manage EOR providers and software vendor relationships, including escalations and accountability conversations • Facilitate alignment among managers, HR leadership, and diverse stakeholders

🎯 Requirements

• Owned People Operations programs in a high-growth technology environment, including navigating ambiguity and building structure where little existed before • Served as a functional owner or administrator for HR platforms such as an HRIS, ATS, or LMS, including configuration, rollouts, and cross-functional coordination with IT and vendors • Built or contributed to a People technology roadmap, including evaluating tools, benchmarking options, and making a case to leadership for investment decisions • Documented and redesigned people processes across the full employee lifecycle, with a track record of reducing manual steps and improving the experience for employees and operators • Influenced cross-functional partners in Payroll, Finance, IT, or Legal to adopt new workflows or ways of working, without direct authority over those teams • Applied structured project management practices to multi-stakeholder initiatives: clear plans, tracked dependencies, proactive risk communication, and executive-ready status updates • Established or enforced data governance standards in HR systems, including data quality audits, mass change approvals, and corrective action with multiple teams • Managed compliance programs such as I-9/E-Verify, records retention, or data privacy requirements with a proactive approach • Communicated clearly and directly across levels, from frontline employees to leadership, and adapted the message without losing the substance • Bonus: Experience with Paylocity, Lattice, or ChartHop, or a documented history of migrating between major HR platforms • Bonus: Familiarity with employer-of-record models and the operational complexity of a distributed, global workforce • Bonus: Experience building or refining a tiered HR service model • Bonus: Applied use of AI tools to redesign team workflows

🏖️ Benefits

• Comprehensive Medical, Vision, and Dental Care • Mental Wellness Benefit • Generous Vacation Policy & Additional Company Holidays • Enhanced Parental Leave • Volunteer Time Off • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break