Dealer Relations Manager

Job not on LinkedIn

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $120k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Mobility

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🚗 Transport

👥 B2C

Transport • B2C

Mobility is an app-based electric motosharing service operated under the ACCIONA Movilidad brand that provides short-term, pay-by-the-minute motorcycle rentals across Spanish cities. Users download the app, register, locate and reserve nearby electric motorcycles, and choose from three driving modes (Standard, Custom, Xtra) with different top speeds; trips are charged per minute with optional minute bundles and a monthly flat-rate plan. The service emphasizes sustainability (electric motors powered by 100% renewable energy), city-focused operational and parking areas, 24/7 customer support, and vehicle features such as a large trunk with two helmets, USB ports, and selectable driving modes.

📋 Description

• Build high-level relationships throughout the entire dealership • Understand dealer partners' goals, pain points, markets, competitors and automotive business trends • Provide customer service through coaching, training and consultation • Travel as needed within the defined territory • Strategically implement software platform processes with executive management, floor management and dealership departments • Manage day-to-day dealer relationships and champion product adoption and ongoing use • Execute launch planning and manage product implementation • Deliver initial and ongoing dealer training through regular monthly performance visits • Serve as first point of contact for dealership issues and follow up on escalated issues • Bring product best practices into client organizations and support teammates on the regional team • Communicate and implement product changes, new features and releases • Cover a geographical area as part of a larger team reporting to a Director of Dealer Relations • Retain 20+ accounts

🎯 Requirements

• Bachelor's degree in Business, Management, Marketing or a related field • 3-5 years professional experience working in sales, marketing or customer service in a luxury automotive retail environment • Significant experience working with CRM tools and ease with technology • Strong oral and written communication skills • Business and financial acumen • Ability to establish rapport and develop meaningful client relationships • Effective negotiation skills • Ability to solicit feedback, ask clarifying questions and resolve issues non-confrontationally • Ability to work independently and as part of a larger team • Ability to schedule and prioritize work • This role requires 80%-100% travel within the region and nationally as needed • Candidates local to the Philadelphia Market

🏖️ Benefits

• Annual incentive plan • Mobility Global benefits • Equal employment opportunity • Reasonable accommodations for qualified individuals with disabilities