Market Manager

🔥 1 minute ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $108k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Monogram Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

Monogram Health is a leading multispecialty provider that delivers in-home, evidence-based care and benefit management for patients with complex, multiple chronic conditions, with a strong focus on chronic kidney disease and related metabolic, cardiovascular, pulmonary, and behavioral health needs. The company coordinates multispecialty clinical teams (nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care), provides 24/7 home-based support including home dialysis and medication management, and partners with payers and physician groups to improve outcomes, reduce hospitalizations, and lower costs.

📋 Description

• Oversee day-to-day operations of the market • Oversee people, processes, and systems supporting care delivery, growth, and talent • Administer and oversee aspects of the market P&L • Lead a profitable business segment for Monogram Health • Achieve organizational key results, KPIs, and financial health objectives • Collaborate with clinical and operations leaders to deliver quality patient care and patient and staff experience • Represent the market in Monthly Operating Reviews • Champion change, implement strategic priorities, optimize operations, deliver results, and drive culture • Supervise market clinical and operations team members • Develop and present Monthly Operating Reviews • Lead market, regional, and enterprise meetings • Develop reports and data analysis, and perform root-cause analysis on market KPIs and trends • Lead clinical operations across market, regional, and centralized stakeholders • Drive new patient engagement and established patient retention/disengagement targets • Collaborate with Call Center, Marketing, Provider Engagement, and Community Outreach leaders on growth plans • Manage patient experience, service recovery, grievances, complaints, and retention • Monitor operational metrics and P&L • Oversee scheduling systems, processes, and performance • Manage staff capacity, productivity, visit cadence, and quality • Prioritize risk visit frequency for high-risk and opportunity patients • Deliver patient- and provider-facing evidence-based care plans • Ensure the integrity, timeliness, and quality of clinical documentation in EMRs • Manage and report compliance risks and issues • Supervise Advanced Practice Providers, Registered Nurses, Social Workers, and Market Administrative Coordinators • Conduct performance management, coaching, development, skip-level meetings, and regular 1:1s • Support talent acquisition, interviewing, and hiring • Onboard, train, and support field-based team members • Manage staffing against budget, workforce planning, and workforce management • Lead bi-annual in-person team-building and facilitated learning sessions • Perform other duties as assigned

🎯 Requirements

• Must reside in PA • Experience supervising nurses, nurse practitioners, and social workers • Experience partnering with physicians to drive results • Proven accountability for performance and driving results • Ability to multi-task and manage a large volume of concurrent priorities • Comfortable using, interpreting and drawing conclusions from large data sets • Excellent verbal, written, and visual communication skills • Proficient with Microsoft Office Suite (Word, Excel, Power Point, etc.) • Electronic Medical Record (EMR)/Care Management Platform experience required • BS/BA or equivalent experience required • 3+ years previous experience working in Managed Care or Delegated Risk Partnerships • Experience managing a high-risk patient population and leading clinical staff in care management, managed care, and/or home health environment preferred • MBA, MHA, or similar degree a plus

🏖️ Benefits

• Medical, dental, and vision insurance • Employee assistance program • Employer-paid and voluntary life insurance • Disability insurance • Health and flexible spending accounts • 401k with employer match • Financial wellness resources • 20 PTO days • 7 paid holidays • 1 floating day • Paid parental leave • Work life assistance resources • Physical wellness perks • Mental health support • Employee referral program • BenefitHub employee discounts • Bonus opportunities