Senior Account Manager, SaaS

🔥 0 minutes ago

🏄 California, Colorado, +17 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $107.5k - $174.9k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Morning Consult

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

💰 $60M Series B - Morning Consult on 2021-06

B2B • SaaS • Artificial Intelligence

Morning Consult is an AI-driven market intelligence company that turns daily, always-on consumer survey data into decision-ready insights for brands, agencies, financial and government institutions. Its Intelligence Platform and AI agents (Company Performance Agent, Brand Reputation Agent, Customer Targeting Agent) plus connectors and APIs deliver continuous, globally representative consumer signals and tailored research. Morning Consult combines next-gen survey technology with expert research and embedded AI to provide reputation, brand, pricing, and B2B research solutions; its proprietary dataset covers 100+ countries, 30K+ daily surveys, and billions of answered questions.

📋 Description

• Own a focused portfolio of high-value strategic accounts and grow revenue through expansion, multi-department penetration, and disciplined commercial execution • Build multi-threaded relationships with senior stakeholders and C-suite executives to understand business needs, use cases, and product satisfaction • Serve as the primary client contact throughout renewals, proactively address concerns, and lead pricing and negotiations • Identify and close upsell and cross-sell opportunities • Prepare and deliver renewal proposals, contracts, and executive-level presentations • Collaborate with Client Strategy, Sales, Product, BizOps, Legal, and Finance on expansion opportunities • Use CRM software to track interactions, forecast renewals and upsells, and maintain accurate account and opportunity records • Monitor industry trends, competitive landscapes, and commercial best practices • Monitor customer usage and engagement metrics to identify risks and opportunities for intervention • Support efficient pipeline management, accurate forecasting, risk mitigation, and territory success with the Director of Account Management • Help establish operating standards for Morning Consult’s first team of this kind • Travel up to 30% to visit clients, attend industry events, and collaborate with teammates across offices

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and experience • 7+ years of progressive experience in strategic account management, enterprise sales, or contract renewal management • Experience preferably at a data, research, or technology company; DaaS background strongly preferred over traditional SaaS • Proven record of meeting or exceeding B2B renewal revenue targets, including upsells, expansions, and multi-year deals • Experience managing and growing Fortune 500 client relationships and engaging C-suite executives • Executive presence and polished professional communication in writing, video, and person • Sales mindset; goal-driven, proactive, and motivated by closing • Scrappiness and adaptability; ability to operate without a complete playbook • Strong organizational skills, territory management, attention to detail, and ability to manage multiple complex accounts and priorities • Experience with CRM software; Salesforce CPQ is a bonus • Intellectual curiosity about current events, client industries, data, and business strategy • Willingness to accept feedback and continuously improve • Authorization to work in the United States for any employer • Must live in one of the listed states: California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, or Washington

🏖️ Benefits

• Additional variable compensation • Equity grant • Benefits package referenced on Morning Consult’s Career Page • Remote work option • Access to catered lunch in the Washington, DC, Chicago, and New York offices on Tuesdays, Wednesdays, and Thursdays • Office beverages and impromptu after-work happy hours