Quality Engineer II, Energy Storage – Warranty Management

Job not on LinkedIn

🔥 0 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $89.5k - $120.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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Mortenson

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

🏨 Hospitality

🏗️ Construction

Healthcare • Hospitality • Construction

Mortenson is a U. S. -based, top-25 builder, developer and provider of energy and engineering services committed to helping organizations move their strategies forward. Founded in 1954, Mortenson has operations across North America and offers a broad portfolio of integrated services including construction, real estate development, and energy solutions. By ensuring that its customers' investments result in high-performing assets, Mortenson serves as a turnkey partner focused on the business success of its clients.

📋 Description

• Lead end-to-end administration of warranty claims across utility-scale Battery Energy Storage System projects • Manage intake, triage, tracking, evaluation, prioritization, assignment, and closeout of BESS warranty claims • Ensure warranty requests include required documentation, troubleshooting records, photos, and supporting information • Review warranty eligibility and coordinate corrective actions with project teams, suppliers, OEMs, subcontractors, and field operations • Assign resources and drive repair, replacement, or remediation activities • Maintain claim status and ensure timely follow-up, escalation, and resolution • Communicate with customers and O&M teams about claim progress, corrective actions, and expected closure dates • Monitor response times, aging claims, and performance metrics • Maintain warranty management records and develop reporting on claim volume, status, root causes, recurring issues, and budgets • Identify trends, serial defects, and systemic equipment issues and coordinate corrective action plans • Support project closeout and warranty handoff activities • Verify corrective-action completion and obtain customer or O&M confirmation before closing warranty events • Improve warranty processes, workflows, and reporting to enhance customer experience and reduce claim cycle times

🎯 Requirements

• Bachelor's degree in Construction, Civil, or Architectural Engineering, related field, or equivalent experience • Minimum of two years’ experience within the design, engineering, construction, or other related industries • Good mechanical aptitude • Knowledge of large cranes, mechanical systems, and utility-based medium- and high-voltage electrical systems • Strong understanding of optical fiber installation, standards, and best practices for inside plant and outside plant • Understanding of the design-bid-build process • Self-starter and independent worker • Computer literate • Excellent interpersonal, verbal, and written communication skills • Strong teamwork orientation • Basic knowledge of construction processes, systems, and project management • Current driver's license • Openness to travel • Must be currently legally authorized to work in the U.S. without sponsorship for employment visa status

🏖️ Benefits

• Medical and prescription drug plans including no additional cost vision coverage • Dental plan • 401k retirement plan with a generous Mortenson match • Paid time off, holidays, and other paid leaves • Employer-paid Life, AD&D, and disability insurance • No-cost mental health tool and concierge with extensive work-life resources • Tuition reimbursement • Adoption Assistance • Gym Membership Discount Program • Eligibility for Mortenson’s incentive plan