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Financial Clearance Coordinator

🔥 8 hours ago

Where this job comes from

Posted on Mosaic Life Care's careers page, not through a job board

First seen by Remote Rocketship 8 hours ago

Still open on Mosaic Life Care's site. Checked 55 minutes ago.

Logo of Mosaic Life Care

Mosaic Life Care

1001 - 5000 employees

Founded 2012

🏥 Healthcare

💰 $250k Grant - Mosaic Life Care on 2023-08

Healthcare

Mosaic Life Care is a regional health system and medical provider based in Northwest Missouri. As a member of the Mayo Clinic Care Network, Mosaic provides a wide range of outpatient and acute care services across medical centers and clinics, offers urgent care (including an online "Hold My Spot" feature), a Community Nurse Line, online patient portal (myMosaic by MyChart), cardiac scoring screening, and patient-facing services like scheduling, billing, and medical records access. The organization emphasizes community-focused healthcare and access to Mayo Clinic expertise for local patients.

📋 Description

• Assist with staffing the Patient Financial Clearance Services Call Center and provide customer service by communicating payor requirements and limitations • Research state and federal regulations to ensure departmental compliance • Assist with communication among Patient Access vendors and internal stakeholders regarding technology quality and accuracy • Review phone system and other reports, analyze data, identify potential stress points, and recommend improvements • Monitor and report system-level point-of-service collection opportunities • Coordinate payer-related pre-service issues with the Managed Care Director • Research and trend payer denials related to Pre-Access services and assist with developing future quality-assurance technology edits • Maintain policies and procedures for pre-service and point-of-service collection practices • Provide cash collection goals for the enterprise to meet or exceed the 75th percentile • Assist the Financial Clearance Manager with supply and overtime budgeting • Manage customer complaints and report needed policy changes • Support the Financial Clearance Manager with special projects and reporting • Organize Financial Clearance training needs with the training team • Perform other duties as assigned

🎯 Requirements

• H.S. Diploma - Required • 1 Year - Experience with pre-access services policies - Required • Travel to off-site locations may be required - Required • Communicates clearly and concisely; good hand eye coordination • Excellent oral and written communication skills • Maintains good rapport and professional relationship with caregivers • Demonstrates excellent customer service skills • Ability to operate computer, telephone, fax and copier continuously/repetitively • Ability to sit, walk and stand • Ability to analyze and interpret data • Excellent short-term and long-term memory • Ability to perform multiple tasks and follow system policies and procedures • Ability to comprehend medical terms • Analytical skills to resolve complex problems using scientific, mathematical, or technical principles • Knowledge and experience with information systems and Internet usage • Experience with spreadsheet and word processing software • Ability to work independently and manage workload to productivity standards • Ability to work a varied schedule, including weekend and evening coverage • Bachelor's Degree - Preferred

🏖️ Benefits

• Concierge services • Employee lounge • Wellness programs • Free covered parking • Free on-site and virtual health clinics • Compensation and recognition

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