Pharmacy Onboarding Enrollment Coordinator

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $26 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💊 Pharmacist

👻 Ghost score 0%

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Mosaic Pharmacy Service

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Pharmaceuticals

Mosaic Pharmacy Service is a healthcare organization that partners with health plans, health systems, and physicians to provide exceptional pharmacy care specifically targeting medically complex and vulnerable patients. By utilizing advanced analytics, Mosaic identifies patients at risk for medication-related issues and monitors their progress throughout their engagement with the service. They offer services such as medication regimen review and optimization, around-the-clock pharmacist availability, and synchronized medication delivery in convenient packaging. Their focus is on improving medication adherence, reducing care costs, and enhancing patient satisfaction.

📋 Description

• Serve as the first point of contact for new patients by phone and video, guiding them through onboarding • Conduct comprehensive medication history interviews and reconcile prescriptions • Educate patients on Mosaic’s pharmacy services and benefits • Synchronize medication regimens and schedule the initial medication shipment • Contact previous pharmacies to coordinate prescription transfers • Collaborate with prescribers to obtain new prescriptions • Address patient questions about insurance, costs, and coverage • Support claims processing and third-party billing issues • Enter prescription details accurately into the pharmacy system for precise, timely medication fulfillment • Document patient information thoroughly and accurately in the pharmacy management system

🎯 Requirements

• Active Virginia Pharmacy Technician license in good standing • 3 or more years of experience in a healthcare or pharmacy setting with direct patient interaction • Exceptional communication skills, including empathetic listening and clear verbal and written expression • High attention to detail and strong organizational skills • Adaptability in a fast-paced, evolving environment • Proficiency with pharmacy software and general computer applications • Availability to work a full-time 8.5-hour shift, Monday through Friday, scheduled between 9:00 a.m. and 6:00 p.m. Eastern • Occasional overtime based on patient needs • Must be authorized to work in the U.S. without company-sponsored visa sponsorship • Preferred: 1 to 2 years of call center experience • Experience collecting medication histories • Successful completion of a comprehensive background check and pre-employment drug screening

🏖️ Benefits

• Medical, dental, and vision coverage with prescription benefits, with Company paying 100% of the employee-only premium • A Health Savings Account with company contributions • A 401(k) retirement plan with an employer match • Company-paid life, long-term disability, and accidental death and dismemberment insurance, with voluntary short-term disability available • An Employee Assistance Program and a benefits Customer Advocate service • Paid time off and paid company holidays • Company-provided equipment • Support for professional development and training