Field Engineer

🔥 0 minutes ago

🌽 Illinois, Tennessee – Remote

🌽 Illinois – Remote 🎸 Tennessee – Remote

💵 $50k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Motorola Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1928

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Support the Field Service Organization in implementing and maintaining mission-critical digital mobile communication systems for government and public safety communications customers • Deploy, optimize, and repair infrastructure, public safety loggers, subscribers, microwaves, computers, servers, and network equipment • Provide technical support and advanced troubleshooting for software-driven electronics and specialized system applications • Provision communication system infrastructure and optimize RF and Broadband architecture, including legacy analog, advanced digital P25, and data infrastructure • Maintain, optimize, test, document, and support complex communication systems • Perform preventative maintenance, trend analysis, and documentation to ensure proper system operation • Develop solutions for difficult technical problems during system maintenance, upgrades, and support issues • Collaborate with Engineering, Project Management, Sales, Customer Service, customers, and subcontractor partners • Provide weekly reports of activities and accomplishments • Maintain server hardware/OS and software infrastructure and troubleshoot system/application issues • Provide and present technical training and help integrate new tools and solutions into team operations • Participate in 24/7/365 on-call support for mission-critical public safety systems

🎯 Requirements

• Associate degree in technology or related field OR related industry certificates • Must be a U.S. citizen and able to obtain necessary security clearance for government contracts • Must successfully pass a stringent fingerprint background check under the CJIS Security Policy • Legal authorization to work indefinitely in the U.S.; employer work permit sponsorship is not available • Exposure to RF systems, wired/wireless communication systems, networking equipment, and IT networks • Knowledge of wired/wireless communications systems, including LAN and WAN • Knowledge of standard telephony, dedicated data circuits, and packet-switching techniques • Proficiency in Microsoft Word, Excel, Outlook, and Access • Knowledge of configuring and testing channel banks, routers, hubs, and switches • Ability to develop and present technical training • Ability to integrate new tools and solutions into team operations • Strong self-management and interpersonal skills • Ability to work with minimal direct supervision and solve customer problems quickly during stressful situations • FCC license and industry certifications such as ETA are a plus • Travel availability of 50-75%

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • Travel requirements: 50-75% • Relocation Provided: None