Professional Services Specialist – Dedicated Account

🔥 0 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $95k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Motorola Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1928

🔐 Security

📡 Telecommunications

🏢 Enterprise

Security • Telecommunications • Enterprise

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Serve as the dedicated, on-site technical expert for a strategic enterprise account. • Ensure continuous operation, maintenance, and successful upgrade of client's Video Security & Access Control infrastructure. • Perform on-site installation, configuration, and maintenance of Avigilon Unity Video and Access Control environments. • Lead planning and execution of large-scale system upgrades. • Conduct site audits, system certifications, and acceptance test plans. • Troubleshoot technical issues and lead incident response with support teams.

🎯 Requirements

• 5+ years of relevant field experience in a Video Management System (VMS) and Access Control (ACM) environment. • 5+ years of relevant experience in an IT environment. • Strong knowledge in networking and system design. • Demonstrated experience in large-scale, multi-site, or mission-critical environments. • Experience working with Physical Security VMS, DVR, NVR, Cameras, Encoders, PoE, POS, Access Control and intrusion systems. • Strong problem solving, organizational and analytical skills. • Well-developed interpersonal communication (written and oral) skills.

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave