Public Safety Software Application Specialist – Flex, CommandCentral, PremierOne

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Motorola Solutions

10,000+ employees

Founded 1928

🔐 Security

📡 Telecommunications

🏢 Enterprise

Security • Telecommunications • Enterprise

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Manage the deployment processes of Motorola’s public safety and command center software suite within complex software ecosystems for public safety agencies. • Lead the efforts to conduct operational assessments, business process reviews, and other discovery events to gain a comprehensive understanding of the customer’s current business processes within Public Safety agencies. • Evaluate existing business processes to identify opportunities for improvement. • Facilitate business process reengineering initiatives by analyzing workflows and recommending innovative changes. • Design, develop, and deliver training curriculum, learning aids, and other instructional materials to ensure end-user engagement and buy-in for new software implementations. • Define, coordinate, and lead User Acceptance Testing processes, ensuring that customer requirements are met and documenting results against the project’s Functional Requirements Matrix. • Act as a liaison between technical resources, engineers, and project managers to communicate customer needs effectively. • Partner with Project Managers and Program Directors throughout the project lifecycle.

🎯 Requirements

• 3+ years’ experience in one of the following: Public Safety, Business Analysis, Field Service, CAD- Computer Aided Dispatch, Record Management Systems, and Jail Applications • Must be a self-motivated team player able to work effectively with general guidance toward objectives. • High School diploma, Associates, Bachelor’s degree in Engineering, Information Technology, Project Management, or 3 years of experience in a Public Safety Information technology environment. • Must be able to obtain a background clearance as required by our government customers. • Legal authorization to work in the U.S. indefinitely is required. • Employer work permit sponsorship is not available for this position.

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more!

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