Senior Field Engineer – ECH SME

🔥 21 hours ago

🏈 Alabama, Arizona, +37 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $90k - $100k / year

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Motorola Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1928

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Report to the ECH Field Engineer Manager • Be accountable for system implementation according to site design specifics • Perform on-site configuration, testing, cut, and post-cut support for Motorola’s on-premise and cloud-hosted ECH solutions • Perform system configuration for supported and assigned ECH solutions, including hybrid cloud and SaaS-based applications • Perform site verification testing before cutting a site into production • Configure and troubleshoot connectivity between local site infrastructure and cloud-hosted application environments • Support customers and channel partners while deploying ECH solutions into production • Document solution changes, including cloud tenant configurations and API integrations, during implementation • Resolve installation and quality issues in a timely and efficient manner • Participate in development and approval of Methods of Procedure for cloud migrations and system upgrades • Participate in pre-contract oral presentations and customer negotiations as required • Maintain subject matter expertise in emerging cloud-native public safety technologies • Travel in excess of 75% within the US and internationally

🎯 Requirements

• High School diploma, Associate's or Bachelor's degree in Computer Science, Engineering, IT, or Technology • Must have 5+ years of experience working in an Engineering or Technical environment • 3+ years of experience in the deployment or Integration of complex IP products and systems • CompTIA Network+ AND Security+ • Experience with Cloud-based application troubleshooting, including connectivity, latency analysis, and identity management (SSO/Active Directory) • Experience with installation, administration, and troubleshooting of Server Virtualization, specifically RedHat KVM, VMWare ESXi v.6+ and/or Microsoft Hyper-V 2012+ • Experience with Database Servers, specifically Microsoft SQL Server 2008 R2/2012/2016 • Experience with Server Operating Systems, specifically Windows Server 2008 R2 and 2012 R2 • Experience with Workstation Operating Systems, specifically Windows 10 & 11 • Linux experience • Experience with Network Switches, preferably Cisco IOS • Basic knowledge of Firewalls and Routers, preferably Fortinet FortiGate • Telephony knowledge related to analog lines and PRI, including troubleshooting and physical configuration/termination • Familiarity with ACD call routing and provisioning • Familiarity with SIP interfaces and call flow ladders for troubleshooting and provisioning the SBC • Basic Active Directory knowledge pertaining to account segregation and role assignments • Ability to operate independently utilizing various guides and remote support options • Ability to self-manage time based on objectives and goal requirements • Familiarity with virtual machine deployments and hosted systems, ESXI/KVM RedHat • Familiarity with Cisco switch configurations • Must possess or be eligible for a US passport for international travel up to 75% • Server hardware / Workstation hardware experience • Previous experience in Public Safety Applications deployment and integration, and/or operations and administration preferred • Ability to apply critical thinking skills to solve problems and make decisions • Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship is not available • Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract • Relevant cloud certifications are a plus, not required

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • Referral Payment Plan • Remote work arrangement • No relocation provided