System Technologist

🔥 7 minutes ago

🏈 Alabama, Florida, +3 more states – Remote

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💵 $60k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Motorola Solutions

Motorola Solutions

10,000+ employees

Founded 1928

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Upgrade customer servers with the latest software release • Migrate legacy databases into new database structures • Support customer satisfaction through proper support and delivery on contracted service level agreements • Work with team members and internal Motorola Solutions teams to provide customer service and technical support • Troubleshoot and resolve customer issues • Own customer issues and drive resolutions through to completion • Provide support in high-security areas governed by the U.S. Department of Justice CJIS Security Policy

🎯 Requirements

• High school diploma or equivalent • 2+ years of experience in technical customer support and/or technical business analysis role • Experience with Windows and Linux servers; Linux command line basic navigation and file structure • Experience with SQL, specifically PostgreSQL schema structures or other object-relational database structures • Experience with nginx and tomcat web services • Basic network and infrastructure knowledge • Ability to troubleshoot application system issues including hardware, networking, and third-party components • Execution of bash scripts and Windows executables/scripting • Customer service/support experience • Strong oral and written communication skills • Strong organizational and time management skills; ability to handle multiple tasks • Ability to work and make decisions with minimal supervision • Basic knowledge of Motorola Flex software suite preferred • Must successfully pass a stringent fingerprint background check for CJIS-regulated work • Must be able to obtain background clearance as required by government customer • Legal authorization to work in the U.S. indefinitely required • Employer work permit sponsorship is not available

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • Referral Payment Plan • No travel required • No relocation provided

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