
11 - 50 employees
Founded 2021
🏥 Healthcare
💼 Consulting
🍽️ Food & Beverage
Healthcare • Consulting • Food & Beverage
mpathic is an AI-driven safety and analytics company that offers SaaS products and APIs to record, transcribe, analyze, and improve human–AI and human–human interactions in clinical, life‑science, and enterprise settings. Their offerings include speech-to-text transcription, PII redaction, behavior and checklist analytics, human-curated benchmarking datasets, red‑teaming expertise, and an Observing Agent API to add domain-informed guardrails for healthcare and medical agents. mpathic targets life sciences, clinical research organizations, healthcare providers, insurers, and HR/enterprise teams focused on empathy, safety, bias reduction, and compliance.
🔥 5 minutes ago
Where this job comes from
Posted on mpathic's careers page, not through a job board
First seen by Remote Rocketship 5 minutes ago

11 - 50 employees
Founded 2021
🏥 Healthcare
💼 Consulting
🍽️ Food & Beverage
Healthcare • Consulting • Food & Beverage
mpathic is an AI-driven safety and analytics company that offers SaaS products and APIs to record, transcribe, analyze, and improve human–AI and human–human interactions in clinical, life‑science, and enterprise settings. Their offerings include speech-to-text transcription, PII redaction, behavior and checklist analytics, human-curated benchmarking datasets, red‑teaming expertise, and an Observing Agent API to add domain-informed guardrails for healthcare and medical agents. mpathic targets life sciences, clinical research organizations, healthcare providers, insurers, and HR/enterprise teams focused on empathy, safety, bias reduction, and compliance.
• Win new business in the Life Sciences market • Own a quota and target-account book across pharmaceutical and biotech sponsors and CROs • Forecast against the Life Sciences bookings target with the CBIO • Sell mpathic’s platform and expert-led clinical services for trial monitoring, fidelity and safety review, and data quality • Build and execute account plans and multi-thread across clinical operations, clinical development, medical, quality, data management, procurement, and executive stakeholders • Build and manage pipeline at 3x coverage through outbound, networking, CRO and technology partners, and industry conferences • Run weekly pipeline reviews and maintain accurate forecasts and account notes in the shared CRM • Report on pipeline health, win rates, sales cycle length, and revenue performance • Lead strategic enterprise opportunities through complex sales cycles from first meeting to signed contract • Lead discovery covering study design, endpoints, risks, monitoring needs, and success criteria • Navigate procurement, vendor qualification, security, quality, legal, and compliance reviews • Develop proposals, SOWs, pricing, demos, and RFP responses with Solutions Architects, clinical experts, and Product • Lead negotiation and contracting with the CBIO • Build senior relationships with clinical operations, clinical development, and medical leaders • Drive renewals and expansion into new studies, programs, and therapeutic areas • Partner with Product Success, TPM, and execution teams for smooth handoffs from sale to delivery • Build CRO and technology partnerships for referral and co-selling channels • Share market, competitor, customer, and regulatory feedback with leadership, Marketing, and Product • Help refine Life Sciences messaging, sales playbook, and ideal customer profiles • Learn offerings, customers, and delivery model; shadow customer conversations and active studies; build account plans and generate qualified pipeline • Consistently meet or exceed quota, close new logos, establish partnerships, and help build the Life Sciences sales playbook
• Candidates must reside in the United States • Currently authorized to work in the United States on a full-time basis • Position is not eligible for visa sponsorship • 7+ years of enterprise B2B sales experience selling software or services • Experience selling to life sciences organizations from the vendor side, such as at an eCOA, CRO, EDC, or other clinical technology provider • Track record of closing complex, multi-stakeholder deals with clinical and scientific buyers and meeting or exceeding a quota • Understanding of clinical trials, including study start-up, vendor selection, and sponsor–CRO relationships • Comfortable selling SaaS with expert-led services • Credibility with clinical operations, medical, quality, and executive leaders • Curiosity about psychedelic and CNS research, AI safety, and behavioral science • Strong discovery, negotiation, and forecasting skills • Disciplined pipeline and CRM management • Self-directed and collaborative • Comfortable with travel to meet customers and attend industry events • Preferred: experience in CNS, psychiatry, mental health, or psychedelic research • Preferred: experience selling AI, data, or analytics solutions • Preferred: existing relationships with sponsors and CROs • Preferred: familiarity with clinical trial quality and compliance expectations, including Good Clinical Practice and 21 CFR Part 11
• Remote-first work environment • Autonomy and trust • Travel to meet customers and attend industry events, up to 30%
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