Quality Improvement Advisor II

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Logo of Mountain-Pacific Quality Health

Mountain-Pacific Quality Health

51 - 200 employees

Founded 1973

🏥 Healthcare

⚕️ Healthcare Insurance

💼 Consulting

Healthcare • Healthcare Insurance • Consulting

Mountain-Pacific Quality Health is an affiliation of four related corporations dedicated to improving the quality of health care and ensuring the appropriate utilization of health care services. Based in Montana, Wyoming, Hawaii, and Alaska, it is a physician-sponsored organization that supports patients and health care communities. As a quality improvement organization under the direction of the Centers for Medicare & Medicaid Services (CMS), Mountain-Pacific aids providers, practitioners, and stakeholders in enhancing care and population health while reducing costs. It also offers medical utilization review services for Medicaid clients and operates Health Technology Services to assist health care providers in effectively using electronic health records (EHRs).

📋 Description

• Provide client services to assigned groups and organizations • Act as the primary point of contact for communication, contract support, service expectations, issue resolution, and customer satisfaction • Work closely with health care providers and partners to improve care delivery • Support quality data reporting, health information technology adoption, and performance under quality payment programs • Ensure client expectations are met with a high degree of customer satisfaction • Meet internal and external metrics associated with assigned contracts • Represent Mountain Pacific regionally • Manage project plans and competing priorities • Use health care data to support improvement • Work independently and collaboratively as part of the Quality Improvement team

🎯 Requirements

• Minimum of seven years of relevant experience in health care, quality improvement, provider engagement, or a related field • Strong understanding of health care policy, quality reporting, performance improvement, and provider support • Effective communication and collaboration skills • Ability to represent Mountain Pacific regionally • Ability to manage project plans and competing priorities • Ability to use health care data to support improvement • Comfortable working independently and as part of the Quality Improvement team • Specialty certification and bachelor's degree related to healthcare, quality improvement, or a related field preferred • Must reside in Montana or Washington • Ability and willingness to travel approximately 15%–60% of the time

🏖️ Benefits

• 401(k) with an automatic 3% employer contribution • Medical, Dental, Vision, Life • Flex Spending Account • Dependent Care Flex • Health Saving Account • 529 Plan • Paid Vacation, Sick, Holiday, Short-Term Disability and Long-Term Disability Leave

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