Customer Service

Job not on LinkedIn

🕒 July 30

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 41%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MSC Staffing

WebsiteAll Job Openings

- employees

🎯 Recruiter

🤝 B2B

Recruitment • B2B

MSC Staffing is a staffing firm that places and manages remote client-facing personnel, primarily onboarding supervisors who run software demonstrations and manage client onboarding processes for clients such as CAFI LLC. The role descriptions emphasize initiating contact with clients, scheduling and leading Zoom software demonstrations, guiding clients to select program options, delivering customer service throughout onboarding, maintaining records of client interactions, and collaborating with internal teams to improve the onboarding experience. MSC Staffing appears focused on providing staffing services for B2B client-engagement and onboarding functions.

📋 Description

• Outbound Calls: Reach out to clients who’ve expressed interest in our products, offering them valuable information and support. • Inbound Calls: Answer incoming calls from clients, addressing their questions and providing top-notch customer service. • Client Assistance: Help clients navigate our product offerings, clearly explaining the features and benefits tailored to their needs. • Record Keeping: Keep detailed and accurate records of client interactions in our system. • Customer Satisfaction: Strive to exceed client expectations, ensuring every interaction leaves them feeling valued and satisfied.

🎯 Requirements

• Prior experience in a call center or customer service environment is a plus. • Exceptional verbal communication skills. • A friendly, approachable demeanor with strong interpersonal skills. • Ability to manage a high volume of calls efficiently. • Proficiency with call center software and CRM tools. • Strong problem-solving abilities and attention to detail. • A high school diploma or equivalent is required.

🏖️ Benefits

• Competitive weekly pay with opportunities to advance. • Comprehensive training to set you up for success. • Health and life insurance available after 90 days. • Career growth opportunities to help you develop and thrive. • Flexible schedule to support work-life balance. • Health insurance to keep you covered.

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