Associate Director, US Oncology – Therapy Process Strategy & Integration

Job not on LinkedIn

🕒 August 28

🔔 Pennsylvania – Remote

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💵 $156.9k - $247k / year

⏰ Full Time

🟠 Senior

😶‍🌫️ Therapist

🦅 H1B Visa Sponsor

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👻 Ghost score 36%

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Logo of MSD

MSD

10,000+ employees

Founded 1891

🏥 Healthcare

📦 Logistics

🧬 Biotechnology

Healthcare • Logistics • Biotechnology

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Design, govern, and continuously improve the end-to-end Intismeran treatment journey process architecture • Define workflows, stakeholder interactions, handoffs, controls, decision points, governance structures, and process documentation • Serve as commercial business owner for treatment journey workflows and operational requirements • Translate business needs into scalable process designs, system requirements, and implementation priorities • Drive process integration across treatment sites, pathology laboratories, sequencing providers, manufacturing and logistics partners, distributors, alliance stakeholders, and internal functions • Establish operational governance, escalation pathways, and issue-resolution processes • Identify, triage, and resolve vendor, manufacturing, logistics, sequencing, and treatment-site issues affecting therapy delivery • Partner with Treatment Site Strategy, TSL Field Organization, Operations, and IT to optimize treatment-site experiences and workflows • Lead continuous improvement initiatives, root-cause analysis, corrective actions, and operational efficiency improvements • Collaborate with Digital and IT teams to evolve orchestration platform capabilities, workflows, business rules, reporting, and user experiences • Report to the Director, Individualized Therapy Operations

🎯 Requirements

• Bachelor's degree or equivalent (BA/BS) • Minimum 5 years of experience in pharmaceutical, biotechnology, or healthcare industries • Experience in commercial organizations supporting commercial operations, business operations, or treatment site operations • Success designing and optimizing complex cross-functional operating models • Experience developing process architectures, workflow designs, governance frameworks, escalation pathways, and operational controls • Ability to lead cross-functional initiatives and influence internal stakeholders and external partner organizations • Strong process improvement and problem-solving capabilities • Exceptional communication, facilitation, and stakeholder management skills • Ability to influence without direct authority and drive alignment across highly matrixed organizations • Ability to manage ambiguity, balance competing priorities, and drive execution in dynamic launch or transformation environments • Experience supporting commercialization of complex therapies preferred • Experience with treatment journey orchestration platforms, customer support systems, workflow technologies, case management solutions, or operational control tower capabilities preferred • MBA or equivalent preferred • US and Puerto Rico residency required

🏖️ Benefits

• Annual bonus eligibility • Long-term incentive eligibility, if applicable • Medical, dental, and vision healthcare • Other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate days • Sick days • Flexible work arrangements: Remote

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