Customer Representative, Sales

🔥 47 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $79.2k - $124.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

📦 Logistics

🧬 Biotechnology

Healthcare • Logistics • Biotechnology

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Interact face to face with customers, understand their needs, and consult on appropriate solutions • Sell the Animal Health Companion Animal product portfolio to veterinary clinics, shelter facilities, and corporate accounts • Support pull-through activities aligned with customer strategy • Serve as primary point of contact for assigned customers and meet with key personnel and decision makers • Understand customer practice structures, business models, influencers, and needs • Develop customer, territory, and account strategies and plans • Partner with National Account Managers, Corporate Account Team, and Distribution Field Partners to grow key accounts and sales • Collaborate across the Animal Health division to promote a One Company approach • Share knowledge with regional team members to support growth and development • Analyze monthly sales results and manage expenses within budget • Identify programs and services to address customer needs and provide education and training • Work with leadership and Field Professional Services to develop and deliver relevant customer offerings • Maintain current understanding of Animal Health products, industry trends, and competitors • Communicate customer, industry, product, and market trends through the organization • Develop and meet learning and development objectives with leadership

🎯 Requirements

• High school diploma with at least 5 years of relevant work experience, including professional sales, distribution, marketing, military service, or veterinary/healthcare/scientific fields; OR bachelor’s degree with 0–3 years of sales experience • Excellent interpersonal, communication, and presentation skills • Motivation and focus on achieving measurable results • Commitment to collaboration • Ability to understand customers’ evolving needs and expectations and drive results • Selling techniques and approaches; ability to manage multiple customers/accounts through different sales stages • Ability to identify, develop, and independently manage accounts within a territory, including complex accounts • Proficient computer skills, including Word, Excel, PowerPoint, and iPad use • Ability to work independently and as part of a team • Ability to travel overnight and participate in some weekend activity • Sales experience and/or Animal Health Industry experience preferred • Knowledge of animal health biological and pharmaceutical products preferred • Understanding of or experience with distribution preferred • Must reside in the Southern Detroit, Michigan territory or within 20 miles of the territory border • Valid driving license required • Ability to travel 50% • U.S. and Puerto Rico residents only • No visa sponsorship

🏖️ Benefits

• Annual bonus eligibility • Long-term incentive eligibility, if applicable • Medical, dental, and vision healthcare • Other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate days • Sick days • Remote work arrangement • No relocation required

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