Vaccine Customer Representative

Job not on LinkedIn

🔥 7 minutes ago

🔔 Pennsylvania, Georgia – Remote

🔔 Pennsylvania – Remote 🍑 Georgia – Remote

💵 $79.2k - $124.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

📦 Logistics

🧬 Biotechnology

Healthcare • Logistics • Biotechnology

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Support customers by providing clinical information on company vaccines, education, and resources • Provide reimbursement information and support contract adherence • Serve as primary point of contact for customers within the assigned geography • Call on clinics, health departments, integrated delivery systems, and hospitals • Collaborate with field-based employees and the local Customer Team • Deliver balanced product sales presentations in accordance with product labeling and CDC/professional society recommendations • Provide Vaccine Management with updates on customer needs, feedback, marketplace dynamics, and quality-goal progress • Maintain professional, healthcare-environment, product, marketplace, and CDC immunization-schedule knowledge • Conduct quarterly business reviews regarding vaccine contracts • Help customers improve immunization rates through quality-based programs and tools such as Vaccine IQ • Monitor business performance against objectives • Develop territory-level business plans focused on improving immunization rates • Maintain certification and product knowledge across the company vaccine portfolio • Identify business opportunities and support immunization needs • Coordinate customer strategy with Account Executives, Integrated Delivery System teams, and Solutions Support teams

🎯 Requirements

• Bachelor’s Degree with 0-3 years Sales experience OR minimum high school diploma with at least 4 years of relevant work experience • Relevant work experience may include professional sales, marketing, military, or healthcare/scientific field experience • Must reside in the assigned territory • Ability to travel up to 75% • Valid driver’s license • Ability to work independently and within a team environment • Strong organizational and time management skills • Excellent interpersonal and communication skills • Ability to convey technical concepts accurately and clearly • Prior technical/scientific field or healthcare environment experience preferred • Previous sales, account management, consultative, or customer service experience preferred • Experience developing and executing customer engagement plans preferred • Understanding of Marketing/Sales and/or Marketing/Sales Support Functions/Operations preferred • Ability to analyze metrics to assess progress against objectives preferred • Vaccine experience preferred

🏖️ Benefits

• Annual bonus and long-term incentive, if applicable • Medical, dental, vision healthcare and other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate and sick days • No relocation

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