Lead Development Representative

🔥 18 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Dexcom

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Dexcom is a leading provider of continuous glucose monitoring (CGM) systems, revolutionizing how people manage diabetes and track their glucose levels. Known for their best-in-class glucose biosensing technology, Dexcom offers products like the Dexcom G7 CGM system, which provides real-time glucose monitoring and insights to help individuals become healthier. Founded in 1999, Dexcom has consistently innovated in the field of diabetes management, empowering users to take control of their health with accurate and advanced glucose monitoring solutions. Their products are designed for both adults and children and do not require a prescription.

📋 Description

• Engage and connect with each customer • Generate leads and provide a high-quality customer experience • Make outbound calls to qualify prospects and educate them about Dexcom products • Handle healthcare provider customer inquiries by building rapport, identifying needs, and taking timely strategic action • Complete lead conversions by capturing required information from healthcare providers • Explain Dexcom system features and benefits and provide recommendations on prescribing and obtaining Dexcom CGM • Provide clear and concise responses to healthcare provider inquiries • Connect healthcare providers with field sales teams as needed • Adhere to client and regulatory compliance laws, HIPAA, FDA-approved usage, and documentation requirements • Perform other duties as assigned

🎯 Requirements

• Typically requires a minimum of 2-4 years of related experience • High School diploma/certificate or equivalent • Self-starter with a positive outlook and outstanding interpersonal abilities • Excellent customer service through active listening • Proactive, patient, empathetic and understanding approach to issue resolution • Adherence to client and regulatory compliance laws, including HIPAA • Ability to build strong relationships and adapt within a fast-paced growing environment • Logical problem-solving skills • Availability to work various shifts • Ability to use Windows operating systems • Predictable and reliable attendance • 3-4 years of customer service and insurance benefits experience preferred • Excellent oral and written communication skills preferred • Some technical background preferred • Bilingual in English and Spanish preferred • Ability to travel 0-5%

🏖️ Benefits

• A full and comprehensive benefits program • Growth opportunities on a global scale • Career development through in-house learning programs and/or qualified tuition reimbursement • Front-row access to life-changing CGM technology • Home office workplace • Hybrid working environment may be available for employees within commuting distance of a Dexcom site • Flex workplace option may be available

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