Claims Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MSI

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

📦 Logistics

🔧 Hardware

Manufacturing • Logistics • Hardware

MSI is a global technology company that designs and manufactures high-performance computer hardware and systems for gaming, professional, and industrial markets. It produces gaming laptops, GPUs (e. g. , GeForce RTX series), motherboards, peripherals and consumer software, and also offers AIoT and industrial solutions such as embedded boards and systems, servers and networking, autonomous mobile robots, rugged tablets, vehicle infotainment and telematics, and EV charging products. MSI provides ODM and professional design/manufacturing services, product support and customer programs for both consumer and commercial customers.

📋 Description

• Process First Notice of Loss (FNOL) intake and perform reconciliation to ensure accurate claim setup and documentation • Review and process expense invoice payments according to internal procedures and claim guidelines • Manage ad hoc field assignment bulk spreadsheets, ensuring accurate claim routing and adjuster allocation • Provide operational support to adjusters through miscellaneous claim-related administrative tasks • Monitor and manage multiple shared email inboxes, prioritizing incoming requests and ensuring timely responses • Handle customer escalations and inquiries via email, providing professional communication and status updates • Collaborate with internal teams on ongoing operational initiatives and process improvements • Assist with special projects and operational tasks as assigned to support departmental goals

🎯 Requirements

• Proficiency in Microsoft Word and Excel • Ability to work independently while knowing when to seek guidance • Strong organization, communication, and follow-up skills • Professional and patient communication under pressure • Demonstrates company core values and positive workplace behavior • At least 3 years of experience in a customer-facing or support role • Claims experience preferred but not required • Willingness to obtain adjuster license after hire

🏖️ Benefits

• Reasonable accommodations may be provided when required