Operations – Application Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🌽 Illinois – Remote

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💵 $50k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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Logo of BMO U.S.

BMO U.S.

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Support and enhance critical business applications within the Niche Applications team • Provide operations expertise in the design, development, management, and implementation of assigned projects from business case development through execution • Build change management plans and lead or participate in readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment • Define communication plans, develop tailored messaging, and identify distribution channels • Act as relationship manager on assigned projects and programs • Develop solutions and recommendations based on business strategy and stakeholder needs • Participate in project and program design and provide subject matter expertise • Conduct analysis to inform strategic recommendations and assess enterprise implications • Collaborate with internal and external stakeholders on programs and solutions • Analyze data and information to provide insights and recommendations • Monitor and track performance and address issues • Drive cross-business/group coordination and logistical support for change implementation • Support strategic initiatives with internal and external stakeholders • Identify implementation issues and risks, raise them with stakeholders, and offer solutions • Apply BMO’s Risk Management Framework and Risk Culture while protecting assets and adhering to policies, laws, and regulations

🎯 Requirements

• Typically 4–6 years of relevant experience • Post-secondary degree in related field of study or equivalent combination of education and experience • Subject matter expertise in required business domain - In-depth • Technical proficiency gained through education and/or business experience • Verbal & written communication skills - In-depth • Collaboration & team skills - In-depth • Analytical and problem solving skills - In-depth • Influence skills - In-depth • Data driven decision making - In-depth • Ability to make sound, risk-informed decisions aligned with business strategy • Adherence to applicable policies, laws, and regulations

🏖️ Benefits

• Performance-based incentives • Discretionary bonuses • Health insurance • Tuition reimbursement • Accident insurance • Life insurance • Retirement savings plans • In-depth training and coaching • Manager support • Network-building opportunities • Tools and resources to reach new milestones

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