Operations, Application Support Specialist

🕒 September 1

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $50k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 26%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BMO U.S.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Support and enhance critical business applications within the Niche Applications team • Partner with business and technology stakeholders to deliver operational excellence, process improvements, and strategic initiatives across Commercial Banking • Provide operations expertise in the design, development, management, and implementation of assigned projects from business case development through execution • Build change management plans and lead or participate in readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment • Define communication plans, develop tailored messaging, and identify distribution channels • Act as relationship manager on assigned projects and programs • Develop solutions and recommendations based on business strategy and stakeholder needs • Participate in project and program design and provide subject matter expertise • Conduct analysis to inform strategic recommendations and assess actions against group and enterprise goals • Collaborate with internal and external stakeholders on program and solution design, development, and implementation • Analyze data and information to provide insights and recommendations • Monitor and track performance and address issues • Drive cross-business/group coordination and logistical support for change implementation • Support strategic initiatives with internal and external stakeholders • Identify issues, risks, and enablers; escalate concerns and offer solutions • Exercise judgment to diagnose and solve problems within established rules • Work independently on complex tasks and other assigned accountabilities • Make sound, risk-informed decisions that align with business strategy, protect assets, and comply with policies, laws, and regulations

🎯 Requirements

• Typically 4–6 years of relevant experience • Post-secondary degree in a related field of study or an equivalent combination of education and experience • In-depth subject matter expertise in the required business domain • Technical proficiency gained through education and/or business experience • In-depth verbal and written communication skills • In-depth collaboration and team skills • In-depth analytical and problem-solving skills • In-depth influence skills • In-depth data-driven decision-making skills • Ability to apply BMO’s Risk Management Framework and comply with applicable policies, laws, and regulations

🏖️ Benefits

• Health insurance • Tuition reimbursement • Accident insurance • Life insurance • Retirement savings plans • Performance-based incentives • Discretionary bonuses • Other perks and rewards • In-depth training and coaching • Manager support • Network-building opportunities • Tools and resources to reach new milestones • Reasonable accommodations for individuals with disabilities