MSP Systems Engineer

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MSP Hire

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🎯 Recruiter

🤝 B2B

Recruitment • B2B

MSP Hire is a recruiting firm specializing in sourcing and screening talent for managed service providers (MSPs) and IT companies. They provide an end-to-end hiring solution that includes targeted job posting, resume review, non-technical email interviews, pre-hire cognitive and psychometric assessments, in-depth video screening interviews, and a 90-day replacement guarantee. MSP Hire focuses on saving clients time and improving retention by delivering vetted candidates who match both the technical requirements and cultural fit of their MSP clients.

📋 Description

• Investigate phishing attacks, suspicious login activity, and account compromise incidents • Perform threat hunting, log analysis, containment, and remediation • Lead response efforts for Microsoft 365 and Azure-related security events • Collaborate with security partners and vendors during active incidents • Conduct post-incident reviews and improve prevention strategies • Design and improve Conditional Access policies and identity security controls • Manage and optimize Microsoft Defender and Entra ID security features • Implement security baselines and hardening standards across client environments • Improve MFA, privileged access, and identity governance workflows • Support and troubleshoot Azure infrastructure and Azure Virtual Desktop environments • Handle complex escalations involving networking, virtualization, storage, and authentication • Lead migrations involving Microsoft 365, Azure, servers, and cloud infrastructure • Assist with automation and infrastructure-as-code initiatives • Serve as the Tier 3 escalation point for advanced technical issues • Mentor junior engineers and contribute to technical standards • Create documentation, operational runbooks, and repeatable processes • Identify recurring problems and build long-term solutions

🎯 Requirements

• 5+ years of progressive IT experience • At least 2 years focused on security operations • Strong Microsoft 365 security stack experience, including Defender for Office 365, Defender for Endpoint, Defender for Identity, Entra ID Protection, and Conditional Access at scale • Solid Azure fundamentals, including Entra ID, Azure Virtual Desktop, VNets, NSGs, Private Endpoints, and RBAC • Familiarity with infrastructure-as-code using Bicep or Terraform • End-to-end incident response experience involving a real BEC, ransomware incident, or account takeover • Functional PowerShell scripting skills for administrative automation, Microsoft 365/Azure modules, and script troubleshooting or modification • Excellent written communication for incident reports, RCA documents, and client-facing summaries • Certifications SC-200, SC-300, or AZ-500 are nice to have • Operational experience with Blackpoint Cyber MDR is nice to have • Hands-on experience with HaloPSA, NinjaOne/NinjaRMM, CIPP, Hudu, and Barracuda Email Protection is nice to have • Experience designing CIS- or NIST CSF-aligned baselines for SMB clients using Microsoft 365 and Azure is nice to have • Candidate must be based in the East Coast or Central US • Must be reachable during a P1

🏖️ Benefits

• Annual performance bonus tied to security KPIs (mean time to detect, mean time to contain, recurring-incident reduction) • Health insurance • Simple IRA • 12 days PTO to start (accrual increases with tenure) • 8 paid holidays • Home office stipend