Account Manager

🕒 June 18

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Muck Rack

201 - 500 employees

🤝 B2B

📱 Media

💰 $180M Series A on 2022-09

B2B • Media

Muck Rack is a Public Relations Management (PRM) platform that assists organizations in connecting with journalists, reporting on media coverage, and demonstrating the value of their work. By leveraging a media database that curates hundreds of millions of data points, Muck Rack helps PR teams find the right journalists, generate coverage, monitor news, and manage their public relations efforts effectively. Journalists also benefit from Muck Rack's free tools, which allow them to showcase their portfolios and analyze the impact of their reporting.

📋 Description

• Build and close a pipeline of expansion opportunities across existing SMB & MM customers • Partner with SMB & MM Customer Success Managers to identify whitespace and growth opportunities • Prospect into the existing customer base through outbound outreach and internal referrals • Sell across Muck Rack’s product suite (Media Intelligence, Press Release, Social Listening, Gen Pulse, etc.) • Accurately forecast monthly and quarterly expansion bookings • Own account and territory planning in partnership with your CSM pod • Drive pipeline creation, conversion, and deal progression across expansion opportunities • Collaborate cross-functionally to ensure alignment across sales and customer success

🎯 Requirements

• 3-5 years experience in sales or account management roles working specifically with SMB and Mid Market companies • Proven experience owning a revenue target and closing deals • Experience managing pipeline and forecasting revenue • Strong prospecting and outbound sales skills • Experience selling into existing customer accounts preferred • Experience selling PR, media intelligence, or related solutions required for Enterprise roles • Background in SaaS, MarTech, or related industries • Strong communication and relationship-building skills • Ability to operate in a fast-paced, distributed environment • Alignment with Muck Rack’s core values: Customer Devotion, Resilience, Transparency, Ownership • Proactively incorporate AI tools into day-to-day work to improve productivity and accelerate delivery

🏖️ Benefits

• Health insurance • 401(k) with employer contributions • Equity opportunities • Home office stipend • Phone and internet reimbursement • Coworking membership • Virtual and in-person team bonding • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents • 100% premium coverage for individuals on high-deductible plans • 24/7 Virtual Care and Employee Assistance Program • Employer-funded HSA contributions and other pre-tax benefits • Quarterly wellness stipend and free Headspace subscription • 4+ weeks of PTO, plus paid sick and mental health days • 13 paid holidays with the option to swap for personal days • Up to 16 weeks of fully paid parental leave • Transparent pathways for internal mobility and promotion • Bi-annual performance reviews, team workshops, and leadership training • Unlimited access to Coursera and O’Reilly • 2 additional PTO days annually for learning and development • Commitment to equity and valuing diverse perspectives • Agile, founder-led company focused on collaboration and innovation

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