Medical Business Specialist – Physician Administration

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🔥 0 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Munson Healthcare

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1915

🏥 Healthcare

Healthcare

Munson Healthcare is northern Michigan’s largest integrated healthcare system, operating multiple hospitals and care facilities including Munson Medical Center, Cadillac Hospital, Charlevoix Hospital, Grayling Hospital, Kalkaska Memorial Health Center, Manistee Hospital, Otsego Memorial Hospital, and Paul Oliver Memorial Hospital. The system offers a broad range of inpatient and outpatient services — cancer care, cardiology, maternity, neurosciences, orthopedics, primary care, radiology and imaging, stroke care, surgery, home health, hospice, laboratory and pharmacy services, physical therapy, urgent care and virtual/telehealth visits — and supports patients with tools such as a patient portal, an Ask‑a‑Nurse hotline, and price/transparency and financial assistance resources. Munson Healthcare also provides community health programs, clinical education, and employment opportunities across its regional network.

📋 Description

• Serve as the first point of contact for patients and their families • Obtain and verify required patient and insurance information • Enter patient and insurance information accurately into the registration system • Schedule patient appointments, including return office visits, referrals, and diagnostic testing/procedures • Greet patients professionally in person and over the telephone • Respond effectively to patients and their families • Set the tone for patients’ visits and support an exceptional care experience

🎯 Requirements

• High school graduate or GED • For Specialist: a minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role • For Associate: 6 months to 1 year of customer service experience required • Proficient in typing • Proficient in Windows • Experience with multiple computer systems • Employees must be vaccinated or have lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella • Employees must receive a flu vaccine during the flu season in the year hired and annually thereafter, or receive an approved medical or religious exemption

🏖️ Benefits

• Tuition reimbursement • In-person and online development • Access to a career hub to help you advance • Full benefits • Paid holidays • Generous PTO • Employee discounts • Free individual retirement counseling • Free wellness platform for you and your family • Personalized support for personal or family challenges • Employee participation in improvement huddles, employee surveys, and town hall meetings