Field Team Manager – DCT

🕒 September 17

🤠 Texas, Virginia – Remote

🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $45 - $52 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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Munters

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1001 - 5000 employees

Founded 1955

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⚡ Energy

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Manufacturing • Energy • Agriculture

Munters is a global leader in energy-efficient air treatment and climate solutions for various industries, including data centers, agriculture, and battery production. The company specializes in providing adaptable dehumidification, air cooling, and liquid cooling solutions that optimize climate control and improve energy efficiency. Munters is committed to sustainability and innovation, focusing on reducing emissions and improving operational efficiencies for their clients worldwide.

📋 Description

• Lead and mentor HVAC field service technicians installing, servicing, and maintaining HVAC systems serving data center environments • Develop and implement service protocols and best practices for data center HVAC operations • Ensure compliance with industry standards and governmental regulations • Collaborate with data center project managers and stakeholders on preventive maintenance, system failures, and customized solutions • Maintain adherence to safety guidelines and foster a safety-focused culture • Monitor and optimize inventory procedures to keep service vehicles stocked with necessary parts and equipment • Liaise with sales and marketing teams on data center HVAC service strategies • Convey customer experience through the C2 customer complaint system • Support Services sales promotions, tools, and goals • Provide Service Sales feedback on scope definition and cost to perform, and share leads • Provide Service Engineering feedback on technical support quality and availability • Share leads with Sales PM and Service Sales teams • Participate in recruiting activities as necessary • Advise supervisors regarding schedule conflicts, service issues, equipment problems, employee issues, and other job-related matters • Conduct new hire orientation, field training, and ongoing education • Perform quality assurance checks in the field • Provide back-office service administration, including timesheet entry, expense report review and approval, and service report creation and review

🎯 Requirements

• 5-7 years of substantial experience in the HVAC industry, with a significant focus on data center environments • Minimum of 3 years in a leadership role overseeing a team of technicians • Deep knowledge of the specific demands and challenges associated with data center HVAC systems • Solid understanding of data center infrastructure and operational protocols • Experience with state-of-the-art monitoring and management systems used in data centers • Excellent problem-solving abilities paired with meticulous attention to detail • Ability to travel (at short notice) to multiple site locations to meet the needs of the business as necessary • Bachelor’s degree in Mechanical Engineering, a related field or equivalent combination of education and work experience (preferred) • Familiarity with data center certifications such as CDCMP, CDCP, or equivalent is a plus • Relevant certifications in HVAC; EPA Certification, strongly preferred • Experience with refrigeration and controls, strongly preferred • Strong computer skills including a proficiency in Microsoft Office Suite • Excellent communication and customer service skills • Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Data Center Business • Clean driving record and willingness to travel frequently to various job sites • Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or constantly • Ability to climb, stoop, kneel, crouch, reach, stand, walk, push, pull, and lift • Close visual acuity to prepare and analyze data, view computer terminals, and read extensively • All offers are contingent on a pre-employment drug test and background check, as applicable for the position

🏖️ Benefits

• Medical, dental and vision • 401K • PTO • Referral bonuses

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