Content Designer

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Mursion

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📚 Education

🏢 Enterprise

☁️ SaaS

💰 $5M Venture Round - Mursion on 2022-10

Education • Enterprise • SaaS

Mursion is an immersive learning platform that uses AI-powered simulations to upskill workforces through realistic practice scenarios, expert coaching, and analytics. The company provides human-driven live simulations and GenAI-powered on-demand sessions for leadership development, customer service, sales, healthcare, and education. Mursion's platform emphasizes behavior change, measurable outcomes, integration with enterprise L&D, security/compliance, and patented virtual character and interaction technologies. Customers include Fortune 100 companies, and case studies show improvements in customer satisfaction, reduced call times, revenue gains, and leadership skill application. Mursion also publishes research and resources on learning strategy and AI in L&D.

📋 Description

• Develop realistic simulation concepts, storylines, characters, interaction dynamics, and scenario structures that reflect real-world workplace contexts and create meaningful opportunities for skills practice. • Research and synthesize relevant information about the target audience, industry, role, context, interpersonal dynamics, skills, and common performance challenges to ensure simulations are authentic, credible, and valuable. • Author participant-, client-, and internal-facing simulation materials that prepare learners, clearly communicate the purpose and value of simulations, and support accurate and consistent simulation delivery. • Draft scoring criteria and assessment guidance that support valid evaluation of participant performance, actionable feedback, and meaningful customer insights. • Lead design consultations with clients and subject matter experts to gather context, define simulation specifications, validate authenticity, and refine simulations throughout the development process. • Work iteratively with AI tools to generate an authentic and effective production of the simulation design. You are both the designer and the producer. • Train and support Simulation Specialists and/or Coaches in understanding the simulation design, character dynamics, scenario intent, and delivery expectations for Live simulations. • Use feedback, performance data, testing observations, and stakeholder input to maintain, update, and improve simulations.

🎯 Requirements

• 2+ years of experience in a role that required designing, developing, researching, or writing complex human-centered content, experiences, or scenarios. Relevant backgrounds may include learning experience design, behavioral skills development, content strategist, conversational designer, applied research, facilitation, simulation design, assessment design, screenwriting, character-driven narrative design, scripted improv, or related fields. • Strong writing, editing, and synthesis skills, with the ability to translate complex context into clear, realistic, purposeful simulation materials for different audiences. Relevant writing backgrounds may include content design, instructional or learning experience design, journalism, screenwriting, creative writing, narrative design, communications, technical writing, or related fields. • Exceptional attention to detail, including the ability to closely review requirements, feedback, simulation materials, and participant/client-facing content for accuracy, clarity, consistency, and quality. • Comfort working with ambiguity and complexity, including the ability to ask thoughtful questions, identify what needs to be clarified, and move work forward without needing a step-by-step blueprint. • Strong communication, collaboration, and executive presence, with the ability to build trust, engage productively with teammates and cross-functional partners, lead client and subject matter expert conversations, ask thoughtful questions, and represent Mursion’s simulation design approach with credibility and professionalism. • Ability to work independently and manage multiple projects or workstreams in a remote, distributed, fast-moving startup environment. • Technical curiosity and hands-on experience using AI tools to support research, drafting, analysis, or creative development, with demonstrated experience in learning new tools and approaches • Preferred but not required: background or coursework in psychology, behavioral science, anthropology, communication, organizational behavior, learning sciences, assessment, research methods, creative writing, theater/improv, or related fields.

🏖️ Benefits

• Salary commensurate with experience • full medical, dental, and vision insurance • 401k program • paid holidays • unlimited PTO