Senior Accounts Receivables and Collections Specialist

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $22 - $43 / hour

⏰ Full Time

🟠 Senior

💰 Accounts Receivable

👻 Ghost score 0%

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Avēsis

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1978

🛡️ Insurance

⚕️ Healthcare Insurance

🧘 Wellness

Insurance • Healthcare Insurance • Wellness

Avēsis is a company dedicated to providing comprehensive specialty benefits focused on improving access, equity, and health outcomes. Specializing in dental and vision plans, Avēsis offers flexible, affordable, and outcome-focused oral health benefits as well as vision plans that connect eye health to overall well-being. With over 40 years of experience, Avēsis is committed to personalized care and building community health networks to service government partners, commercial providers, employers, and brokers. Avēsis operates as a wholly owned subsidiary of Guardian, and leverages tailored network and product solutions to deliver accessible quality care to members, while also administering Medicaid, Medicare, and other essential benefits programs.

📋 Description

• Manage a portfolio of high-volume, high-risk, and escalated accounts • Research, analyze, and resolve complex billing, payment, eligibility, and account reconciliation discrepancies • Serve as a subject matter resource for Collections team members • Provide guidance, share best practices, and assist with challenging collection matters • Analyze delinquency trends and recurring account issues to identify underlying causes • Partner with Billing, Cash Application, Client Services, Account Management, and other internal teams • Monitor collection performance and aging trends • Support workflow optimization and process improvement initiatives • Maintain thorough documentation of collection efforts, dispute research, account resolutions, and customer communications • Provide dispute resolution and support team performance through coaching and workflow guidance

🎯 Requirements

• 5+ years of collections or accounts receivable experience • Associate's or Bachelor's degree in Business, Accounting, Finance, Healthcare Administration, or equivalent work experience • Demonstrated experience handling complex accounts • Strong analytical and leadership capabilities • Proficiency with Microsoft Office, including Intermediate Excel skills (VLOOKUP, XLOOKUP, INDEX/MATCH, Pivot Tables), Outlook, Teams, and SharePoint • Experience using AR systems • Ability to learn and navigate multiple systems and databases • Reliable internet service of at least 50 Mbps download and 10 Mbps upload while hardwired and not on a VPN • Experience within the vision, dental, healthcare, insurance, or benefits administration industry (preferred) • Experience supporting premium billing, membership billing, or group insurance billing operations (preferred) • Experience with ERP systems, billing platforms, CRM systems, or insurance administration systems (preferred) • Experience supporting commercial groups, government accounts, municipalities, schools, or retiree programs (preferred) • Exposure to process improvement, automation initiatives, or workflow optimization projects (preferred) • Familiarity with audit support and internal control processes (preferred)

🏖️ Benefits

• Skill-building, leadership development and philanthropic opportunities • Medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period • Life and disability insurance • 401(k) with company match • Tuition assistance • Paid parental leave • Backup family care • Flexible time off • Flexible dress code and work location policies • Employee Resource Groups • Social responsibility and community volunteering opportunities