Operations Analyst

Job not on LinkedIn

🔥 12 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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myKaarma

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

myKaarma is an end-to-end SaaS platform for automotive dealerships that streamlines fixed-ops workflows, customer communications, scheduling, mobile check-in, video multipoint inspections, loaner and transportation management, and payments/surcharging. The company provides AI-powered tools to automate outreach and inbound communications, APIs and integrations with OEMs and partners, and payment processing features to simplify reconciliation and reduce fees.

📋 Description

• Monitor L1 resources across cloud, server, network, storage, and database environments • Take corrective action to ensure high service uptime • Create and configure monitoring alerts and dashboards • Design and develop infrastructure monitoring, reporting, and configuration management tools • Leverage AI to enhance daily operations and adapt AI tools for workflow improvement • Fine-tune configurations to maintain monitoring solution performance and functionality • Prepare and maintain documentation and reports • Provide follow-up status on identified tasks • Handle outage processes and escalations according to standard procedures • Follow up with engineering teams on pending high-priority tickets • Collaborate cross-functionally with global teams • Manage and escalate severity level 1 incidents, including identifying root causes, notifying stakeholders, and following incident management procedures

🎯 Requirements

• Graduate in Computer Science or related area • Good communication skills to communicate with the US and Canada team • 0–3 years of experience • Understanding of AI concepts • Familiarity with current AI tools used for monitoring • Good knowledge of cloud providers such as AWS and GCP • Familiarity with fundamentals of Linux scripting languages • Awareness of configuration management tools such as Ansible, Puppet, and Chef • Evening or night shift availability • Prometheus and Grafana experience preferred • Red Hat Certification preferred • Knowledge of logging solutions such as Graylog preferred • Work authorization considered case by case; sponsorship may be available for exceptional candidates

🏖️ Benefits

• Flexible work environment • Comprehensive medical benefits • Life insurance • Disability benefits • Generous vacation time • Agile office space • Ping pong and foosball • Unlimited lunch, snacks, or refreshments onsite • Bonuses • Potential work authorization sponsorship for exceptional candidates, depending on role requirements and business need

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