Sales Operations Associate

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Logo of NABIS

NABIS

201 - 500 employees

Founded 2018

📦 Logistics

🍽️ Food & Beverage

🏪 Marketplace

Logistics • Food & Beverage • Marketplace

NABIS is the leading licensed cannabis wholesaling platform, providing comprehensive services to licensed dispensaries and brands in California, New York, and Nevada. They offer a wide array of products with over 9,000 SKUs from more than 400 brands. NABIS supports its partners with services such as two-day shipping, warehousing, payment processing, and financing alongside advanced data analytics tools. Apart from facilitating cannabis distribution, NABIS offers financial solutions like invoice factoring and a streamlined software platform that ensures compliance and efficient management of inventory and finances. Their scalable platform empowers suppliers with instant state-wide reach and detailed analytical insights to optimize performance and sales strategies.

📋 Description

• Execute retail onboarding workflows, accurately creating, validating, licensing, and enabling new retail accounts to transact • Maintain accurate account records, contact information, access setup, and system permissions • Assist with pricing accuracy, sales rule configurations, account group assignments, and discount structures • Support setup, testing, documentation, troubleshooting, training materials, and adoption of Marketplace, VMI, BillPay, and other sales tools • Assist with Nabis Connect and VMI auto-ordering enrollments, account configuration, and ordering thresholds; flag automated-ordering disruptions • Troubleshoot and resolve pricing, invoicing, ordering, and system-related issues; escalate complex or recurring issues • Assist with invoice updates and validations • Maintain clean CRM account and activity records; assist with data validation and reporting updates • Maintain and update brand pages and Marketplace listings, including product information, imagery, and content • Assist with sales programs and promotions, including configuration, QA, and tracking • Maintain and update Sales Ops documentation, SOPs, and operational workflows • Coordinate requests between field operations and Finance, Product, CX, and Partnerships teams

🎯 Requirements

• Bachelor’s degree preferred or equivalent experience in operations, business, or a related field • 1–3 years of experience in sales operations, operations, sales support, or a similar role • Experience in regulated or high-growth environments is a plus • Strong spreadsheet and data-entry skills • Familiarity with CRM, sales operations, or e-commerce platforms preferred • Strong attention to detail and operational discipline • Ability to manage multiple tasks and follow structured processes • Clear written and verbal communication skills • Comfort working cross-functionally and supporting change initiatives • Reliable, proactive, and solution-oriented team player eager to learn, improve processes, and grow within Sales Operations

🏖️ Benefits

• Unlimited PTO and paid holidays • Medical/Dental/Vision offered to all full-time employees • 401(k) plan with a match

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