Associate Principal Consultant – Business Analyst, Salesforce Workflow

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🌐🕵️ Salesforce Analyst

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Nagarro

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

📋 Description

• Lead the end-to-end Salesforce project lifecycle, including planning, execution, monitoring, and closure • Collaborate with business stakeholders to define project scope, requirements, timelines, and deliverables • Coordinate with Salesforce administrators, developers, architects, and third-party vendors • Develop and maintain project plans covering resource allocation, budgets, risks, and issue tracking • Facilitate Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives • Manage change requests, impact analysis, and approvals • Ensure compliance with Salesforce best practices, governance, and security standards • Provide status updates and executive-level reporting on project progress, risks, and dependencies • Drive user adoption through training, change management, and stakeholder communications • Act as the escalation point for project-related issues • Support post-go-live hyper care, triage production defects, and manage enhancement requests through a structured release management cycle • Apply functional understanding of mid-term contract amendments, including add-ons, upsells, downgrades, early renewals, cancellations, and co-terming logic • Partner with Sales Operations, Customer Success, and Finance to define SaaS and recurring-revenue metrics and reflect them in system reporting

🎯 Requirements

• Bachelor's degree in Computer Science, Business, Information Systems, or a related field • 10+ years of project management experience • At least 5 years managing Salesforce projects • Strong understanding of the Salesforce ecosystem, including Sales Cloud, Service Cloud, Marketing Cloud, and CPQ • Experience with Agile and Waterfall methodologies • Strong stakeholder management, communication, and presentation skills • Strong problem-solving skills and ability to manage competing priorities in a fast-paced environment • Experience with project tracking tools such as JIRA, Asana, or MS Project • Familiarity with Salesforce integration tools such as NetSuite • Exposure to release management and DevOps tools such as Copado • Ability to manage vendor relationships and contracts • Salesforce Workflow skills required • CPQ, Marketing Cloud, and Sales Cloud skills desirable • MBA preferred • Scrum Master or PMP certification is a plus • Salesforce Administrator, Platform App Builder, or Project Manager/Consultant certifications preferred

🏖️ Benefits

• Remote work • Inclusive and diverse work environment • Equal employment opportunities • Dynamic, non-hierarchical work culture