Staff Engineer, ServiceNow – CMDB, ATF

🔥 1 minute ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Nagarro

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

📋 Description

• Design, develop, execute, and maintain automated test cases using ServiceNow ATF • Validate ServiceNow platform functionality across releases, enhancements, and configurations • Perform functional, regression, integration, and end-to-end testing activities • Ensure CMDB data quality and support data hygiene initiatives across the platform • Validate Asset Management, Compliance, Auditing, and Security Control processes • Test and validate integrations with third-party systems and applications • Support ServiceNow upgrade and clone activities, including impact assessment and testing • Identify, document, track, and manage defects through resolution • Develop and maintain test plans, test cases, test scripts, and testing documentation • Collaborate with developers, administrators, business analysts, and stakeholders to ensure quality deliverables • Provide testing sign-off and quality assurance recommendations for production deployments • Analyze test results and provide actionable insights to improve platform quality and stability • Drive continuous improvement initiatives for ServiceNow QE processes and test automation • Ensure adherence to organizational quality standards, governance, and best practices

🎯 Requirements

• 5+ years of experience • Strong hands-on experience with ServiceNow platform testing and quality assurance processes • Hands-on experience with ServiceNow ATF (Automated Test Framework) is mandatory • Strong knowledge of CMDB concepts, data governance, and data hygiene best practices • Experience designing, developing, and maintaining automated test scripts using ATF • Good understanding of ServiceNow platform fundamentals and core functionalities • Experience with Asset Management processes and ServiceNow Asset Management modules • Knowledge of Compliance, Auditing, Access Management, and Security Controls within ServiceNow • Hands-on experience testing integrations with third-party applications using REST APIs, SOAP services, or Integration Hub • Experience supporting ServiceNow upgrades, clone activities, and post-upgrade validation testing • Strong understanding of functional, regression, integration, and end-to-end testing methodologies • Ability to independently drive QE initiatives and establish testing best practices • Strong analytical, troubleshooting, and defect management skills • Excellent communication and stakeholder management skills • Bachelor’s or master’s degree in computer science, Information Technology, or a related field • CSA certification or relevant ServiceNow certifications are an added advantage

🏖️ Benefits

• Remote work • Dynamic and non-hierarchical work culture • Opportunity to work with a global team across 39 countries