Patient Scheduling Representative

🔥 1 hour ago

🏈 Alabama, Arizona, +12 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌪️ Kansas – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Northern Arizona Healthcare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1936

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Northern Arizona Healthcare is a comprehensive healthcare organization dedicated to improving health and healing people in the community. It offers a range of services including emergency care, specialty care, and surgical programs, such as a robust bariatric surgery initiative. The organization also features primary care clinics, health education programs, and community involvement initiatives to promote overall wellness and health awareness.

📋 Description

• Verify and collect patient demographic and insurance information through direct data entry into the electronic medical record during scheduling and referrals • Conduct face-to-face or inbound/outbound telephone interviews with patients or authorized representatives • Accurately document discussions and referral/scheduling activities in the encounter, schedule book, and patient chart • Navigate web-based products and system applications for registration and scheduling • Identify patients and enter clinical, demographic, and insurance information for registration and appointment booking • Explain scheduled procedures, patient instructions, legal forms, insurance eligibility, coverage, and financial assistance programs • Document patient/provider contact, order documentation, insurance verification, financial education, and payments • Secure required signatures and perform insurance eligibility, benefits, and authorization activities • Notify relevant parties and document insurance authorizations for medical services, procedures, and inpatient/observation stays • Apply basic CPT and ICD-10 diagnosis coding documentation knowledge • Collect patient financial liabilities and perform payment entry and cash reconciliation • Perform PBX switchboard functions, route calls, page codes and fire alarms, and respond to patient, provider, and department requests • Support clinical departments with registration, scheduling, patient account data entry, provider order requirements, insurance coverage, and financial assistance questions • Report safety incidents, attend safety training, comply with regulations and company policies, maintain required certifications/licenses, and complete mandatory training

🎯 Requirements

• High School Diploma or GED - Required • Medical Terminology Coursework - Preferred • Basic level of computer skills, including keyboarding at 25–35 words per minute - Preferred • 1 year of call center or customer service experience, or 1 year of experience in a medical facility - Preferred • Proficiency in Microsoft Applications (Excel, Word, PowerPoint) - Preferred • Understanding of computers and competence using computers and basic software programs • Fingerprint clearance cards are needed for those who will work onsite within any NAHMG clinics; not required for remote employees