Executive Director of Admissions – E-DOA

Job not on LinkedIn

🕒 2 days ago

🗿 South Dakota – Remote

🗿 South Dakota – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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National American University

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1941

🏥 Healthcare

⚖️ Legal

🏗️ Construction

Healthcare • Legal • Construction

National American University is an accredited, primarily online university that offers associate, bachelor’s, master’s and doctoral degree programs, along with certificates and career-focused training through its UpSkill Academy. NAU emphasizes flexible eLearning, generous transfer policies, military and veteran support, and career services, with program areas including business, information technology, healthcare, legal and strategic security, aviation, and construction management. The institution markets affordable, competency-oriented online education and corporate/academic partnerships to help students advance in professional careers.

📋 Description

• Lead National American University's admissions organization and achieve new student enrollment goals • Report to the Chief Marketing and Operations Officer • Execute admissions strategies and operational plans supporting enrollment goals and the Strategic Plan • Develop departmental budgets, staffing plans, and resource recommendations • Manage day-to-day admissions operations for a fully remote admissions organization • Monitor lead response times, phone activity, contact rates, appointment activity, application volume, completion rates, funnel conversion rates, student starts, and representative productivity • Monitor enrollment forecasts and provide operational analysis, trend reporting, recommendations, and risk assessments to executive leadership • Recruit, hire, develop, coach, evaluate, and retain admissions personnel • Establish performance expectations, productivity standards, coaching practices, and accountability measures • Identify operational barriers and develop solutions improving admissions effectiveness and the prospective student experience • Develop and continuously improve admissions policies, procedures, workflows, and operational best practices • Partner with Marketing to improve lead quality, lead conversion, admissions messaging, and enrollment performance • Collaborate with Financial Aid, Registrar, Student Advisory Services, Academic Affairs, and Technology Services • Oversee admissions technologies, CRM utilization, workflow automation, AI-enabled admissions tools, reporting systems, and operational processes • Oversee third-party admissions service providers, enrollment vendors, and OPM partners as applicable • Ensure compliance with university policies, accreditation standards, regulatory requirements, and applicable federal and state regulations • Provide operational reports, enrollment forecasts, performance analyses, and recommendations to executive leadership • Provide leadership, coaching, succession planning, and professional development to admissions managers and staff • Collaborate with executive leadership and cross-functional departments on enrollment initiatives and institutional priorities • Review admissions policies, workflows, technologies, and procedures and recommend improvements • Supervise Admissions Managers, Admissions Representatives, Admissions Team Leads, and Admissions Operations and Support Staff as applicable

🎯 Requirements

• Bachelor's degree required • Five or more years of progressively responsible admissions leadership experience in higher education • Experience leading admissions managers and admissions representatives within online, private, proprietary, or primarily online higher education environments • Success leading remote admissions teams while achieving enrollment goals • Strong knowledge of admissions operations, admissions funnel management, enrollment forecasting, CRM systems, admissions technologies, and admissions performance metrics • Ability to coach, develop, and hold admissions teams accountable for measurable performance outcomes • Leadership, coaching, communication, organizational, analytical, and problem-solving skills • Ability to build high-performing admissions teams through accountability, performance management, and professional development • Strong understanding of workflow optimization, operational reporting, and data-informed decision making • Ability to collaborate effectively across departments while maintaining a student-centered approach • Minimum forty hours per week, with occasional day, evening, and weekend hours • Ability to speak, hear, read, write, type, use a computer and telephone for extended periods, and participate in virtual meetings • Periodic airline travel and overnight stays may be required

🏖️ Benefits

• Full-time employment • Remote work arrangement • Periodic travel opportunities for leadership meetings, conferences, training, institutional events, and other university business