IT Director

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🔴 Lead

👔 Director

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Natus Sensory

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

🔧 Hardware

🤝 B2B

Healthcare • Hardware • B2B

Natus Sensory is a division/brand of Natus Medical that develops and supplies sensory and auditory diagnostic equipment for clinical settings. They focus on products used for newborn hearing screening, auditory diagnostics (e. g. , otoacoustic emissions, auditory brainstem response), and related sensory/neurodiagnostic monitoring systems used by hospitals, audiology clinics, and neonatal units. Their customers are primarily healthcare providers and institutions.

📋 Description

• Set the company’s IT strategy and vision in alignment with corporate objectives • Manage the Transition Services Agreement (TSA), including contractual obligations, timelines, service continuity, stakeholder collaboration, issue resolution, and optimization • Lead Salesforce solution implementations and serve as the company’s Salesforce implementation expert • Advise business stakeholders on leveraging technology to meet strategic goals • Identify process optimization opportunities, including insourcing versus TSA strategy • Identify, assess, and mitigate IT service delivery risks • Lead change management for adoption of new technologies and processes • Define and track IT performance metrics covering uptime, user satisfaction, cost management, and project delivery timelines • Collaborate with business leaders, IT teams, and external stakeholders to align IT strategies with business goals • Provide guidance on IT-related matters and develop and enforce IT policies and procedures • Travel up to 30%

🎯 Requirements

• Bachelor’s Degree or equivalent level of education and experience in IT, Computer Science, Software Engineering, or a related field • At least 10 years of IT leadership, execution, and delivery experience • 5+ years of medical device or manufacturing industry experience preferred • Professional certifications in IT governance, security, or project management (CISSP, CISM, ITIL, PMP) preferred • Extensive managerial experience with Windows Server, Exchange, Microsoft Office, mobile connectivity, VPN, wireless networking, and help desk operations • Experience in IT business partnership and managing Transition Services Agreements • Proven expertise managing cloud infrastructure and services, including AWS and Azure • Experience selecting, implementing, and supporting enterprise applications such as ERP, CRM, and PLM • Understanding of data analysis, budgeting, and business operations • Mergers and acquisitions, company separation, and acquisition experience highly preferred • Knowledge of data centers and end-to-end infrastructure • Strong communication skills and commitment to thorough documentation • Excellent interpersonal and leadership skills • Proven focus on internal customer satisfaction