Expense Operations Specialist

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

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Navan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

✈️ Travel

📦 Logistics

💼 Consulting

Travel • Logistics • Consulting

Navan is a company offering comprehensive business travel solutions and expense management services, aimed at optimizing corporate travel programs. Their platform caters to small businesses and large enterprises by providing tools for managing travel bookings, company cards, and expenses. Navan enhances financial visibility and control through automated expense categorization and reporting, while empowering employees with easy booking and expense tracking capabilities. The platform supports seamless integration with existing financial systems and emphasizes sustainability in travel. Navan is trusted by thousands of companies globally and enhances productivity through its AI-powered insights and user-friendly interface.

📋 Description

• Become an expert in product functionality and customer use cases. • Collaborate with cross-functional teams (Product, Data, Engineering, etc.) to handle escalations. • Meet productivity and quality KPIs, while identifying areas for operational improvement. • Escalate risks to leadership, offering subject matter expertise for solutions. • Execute and evaluate processes, suggesting improvements for maximum efficiency. • Contribute to the development and re-engineering of policies and procedures.

🎯 Requirements

• 1+ years of KYC/KYB compliance within the fintech or travel sector • Critical thinker, thinking outside of the box and pushing for resolutions • Strong customer focus and relationship-building skills. • Organized, able to prioritize and meet deadlines under pressure. • Proven ability to meet targets in a high growth and high demand setting. • Process driven, with a knack for automation and improvement. • Able to embrace change with flexibility and agility in a continually changing environment • Proficient in Excel and Google Sheets, with experience in process launch and maturity. • Ownership mindset with problem-solving and cross-functional collaboration skills. • Prior Salesforce experience a plus