Clinic Services Executive

🔥 21 hours ago

🇺🇸 United States – Remote

💵 $75k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Executive

👻 Ghost score 0%

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Navitus Health Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Navitus Health Solutions is a pharmacy benefit manager (PBM) that provides transparent, people-centered pharmacy benefit solutions to health plans, employers, government programs and other plan sponsors. The company operates a 100% pass-through, cost-plus model that emphasizes lowering medication costs, managing formularies, specialty drug management (including a cost-plus specialty pharmacy), claims adjudication, pharmacy network management, and member enablement and support services. Navitus positions itself as a fiduciary partner focused on affordability, compliance, clinical quality and improving health outcomes through tailored PBM services and digital health integrations.

📋 Description

• Manage existing physician and prescriber clinics and health systems • Co-develop long-term account strategy for assigned clinics • Identify expansion opportunities with Referral Coordinators and incorporate them into the annual strategic business plan • Drive clinic retention, corporate strategic goals relative to the client base, and overall customer satisfaction • Resolve customer issues related to contracts and reporting • Interface with the Managing Specialty Account Executive on clinical issues • Communicate across multiple organizational levels and lead projects • Delegate, support, and guide Referral Coordinator and Sales Representative colleagues • Pull data from 3-D and other Navi-tools to deliver fact-based presentations, including Strategic Business Plans, VALUE Summaries, and Performance Standard reports • Monitor and maintain contract performance and develop plans to address unmet guarantees • Provide basic and specialized training on clinic-facing behaviors • Facilitate resolution of escalated prescriber and clinic issues • Identify and present clinic opportunities to improve operational costs and clinical patient outcomes • Travel to clinic sites to maintain presence with clinic leaders and physicians • Perform other duties as assigned

🎯 Requirements

• At least 5 years of successful experience interfacing directly with varied complex customers, preferably in healthcare • Bachelor's degree in business, marketing, or related area preferred • Knowledge of PBM, Specialty Pharmacy or health care industry preferred • Strong team orientation, commitment to sales, and client service and desire to succeed • Excellent verbal and written communication, presentation and negotiation skills required • PC skills; Microsoft Office, Email, and Internet • Valid State Driver’s License and current Automobile Insurance Policy • Participate in, adhere to, and support compliance program objectives • Ability to consistently interact cooperatively and respectfully with other employees

🏖️ Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750! • STAR Bonus % (At Risk Maximum): 5.00