Director – Transformation Operations

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $162.7k - $203.4k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Navitus Health Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Navitus Health Solutions is a pharmacy benefit manager (PBM) that provides transparent, people-centered pharmacy benefit solutions to health plans, employers, government programs and other plan sponsors. The company operates a 100% pass-through, cost-plus model that emphasizes lowering medication costs, managing formularies, specialty drug management (including a cost-plus specialty pharmacy), claims adjudication, pharmacy network management, and member enablement and support services. Navitus positions itself as a fiduciary partner focused on affordability, compliance, clinical quality and improving health outcomes through tailored PBM services and digital health integrations.

📋 Description

• Own the Transformation Office operating system, governance cadence, and execution disciplines • Lead governance readiness and coordination for Transformation Operating Committee meetings, Value Stream Owner and Orchestrator forums, leadership reviews, and other transformation governance routines • Develop and manage governance agendas, materials, decision logs, and follow-up processes • Maintain the enterprise transformation accountability framework and track, escalate, and resolve decisions, commitments, actions, and deliverables • Drive follow-through across Value Stream Owners, Orchestrators, EPMO, Finance, Communications, Change Management, business leaders, and technology partners • Identify execution barriers, stalled commitments, unresolved decisions, and organizational impediments, facilitating escalation and resolution • Ensure leadership decisions translate into clear ownership, measurable outcomes, defined timelines, and transparent accountability • Own enterprise transformation portfolio performance visibility across initiatives, value streams, and governance forums • Gather, validate, challenge, and synthesize portfolio performance information with EPMO, Finance, and transformation leaders • Establish and maintain standardized reporting for milestones, risks, dependencies, delivery confidence, value realization, and path-to-green activities • Produce executive-ready portfolio performance reporting highlighting progress, risks, trade-offs, decisions required, and leadership intervention areas • Analyze enterprise-wide trends and delivery patterns to identify recurring risks, decision gaps, execution constraints, and operating model improvement opportunities • Manage integrated planning, including milestones, dependencies, sequencing, delivery risks, and cross-value stream impacts • Own enterprise RAID management and path-to-green disciplines • Provide delivery impact assessments, scenario analysis, and decision support to senior leaders • Coordinate executive, Board, governance, and stakeholder-facing transformation reports, dashboards, and communications • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Business Administration, Healthcare Administration, Finance, Operations, Strategy, Organizational Transformation, or a related field required • Master’s degree preferred • 8+ years of experience in enterprise program management, transformation office operations, PMO/EPMO, strategy and operations, management consulting, or portfolio management required • 5+ years of experience supporting enterprise-wide transformation, strategic initiatives, complex implementation programs, or cross-functional operating models required • 5+ years of progressive leadership experience, which may include leading individual contributors or teams, required • Experience managing governance routines, executive reporting, RAID management, integrated planning, portfolio performance monitoring, and action tracking required • Experience developing executive-ready materials, dashboards, one-pagers, leadership updates, and decision-support content required • Experience working with senior leaders in a complex, matrixed organization required • Healthcare, PBM, pharmacy services, managed care, or regulated industry experience preferred • Management consulting, corporate strategy, transformation PMO, or enterprise portfolio management experience preferred • Participate in, adhere to, and support compliance program objectives • The ability to consistently interact cooperatively and respectfully with other employees

🏖️ Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!