Customer Account Manager, Sales Representative

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

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NBCUniversal

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

📱 Media

Media • Entertainment

NBCUniversal is a leading global media and entertainment company known for creating and distributing content across a variety of platforms. With over 100 years of experience, it is a part of Comcast and encompasses brands like Peacock, NBC Sports, and many others to educate, entertain, and empower audiences around the world. The company is involved in television broadcasting, film production, and theme parks, and is also recognized for its initiatives in technology and corporate social responsibility. NBCUniversal is committed to innovation and social impact, making it a vibrant workplace for media and tech professionals.

📋 Description

• Retain business customers by mining and growing accounts through solution-based selling and telephone account management • Make outbound calls to accounts to achieve sales quota metrics • Prepare sales documentation, activity reports, and forecasts • Create customer proposals for proposed solutions and new sales opportunities • Develop customer relationships through regular telephone contact • Drive sales growth and account retention by introducing Comcast Business products and services • Accurately document conversations and contact information in the client management system • Work with customers to minimize downgrading or leaving Comcast • Function in a closely monitored environment with continual monitoring of customer calls and productivity levels • Maintain regular, consistent, and punctual attendance • Work nights and weekends, variable schedules, and overtime as necessary • Follow Comcast Operating Principles, own the customer experience, learn and advocate for Comcast technology and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, and support inclusion

🎯 Requirements

• Sales experience required • Mobile sales experience preferred • 2–5 years of relevant work experience • High school diploma or GED • Ability to work nights and weekends, variable schedules, and overtime as necessary • Regular, consistent, and punctual attendance • Ability to function in a closely monitored environment • Skills in adaptability, communication, critical thinking, problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization

🏖️ Benefits

• Targeted commission potential; Total Target Compensation includes base pay plus targeted commission • Potential for significant upside above targeted earnings for sales target overachievement • Comcast Benefits for eligible employees • Personalized benefits options, expert guidance, and always-on tools supporting physical, financial, and emotional wellbeing