Representative 3, Business Loyalty – Direct Sales

Job not on LinkedIn

🔥 0 minutes ago

🏄 California, Colorado, +11 more states – Remote

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💵 $14 - $36 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of NBCUniversal

NBCUniversal

10,000+ employees

Founded 2004

📱 Media

Media • Entertainment

NBCUniversal is a leading global media and entertainment company known for creating and distributing content across a variety of platforms. With over 100 years of experience, it is a part of Comcast and encompasses brands like Peacock, NBC Sports, and many others to educate, entertain, and empower audiences around the world. The company is involved in television broadcasting, film production, and theme parks, and is also recognized for its initiatives in technology and corporate social responsibility. NBCUniversal is committed to innovation and social impact, making it a vibrant workplace for media and tech professionals.

📋 Description

• Support Comcast Business efforts to retain and grow existing client relationships • Work with customers requesting service disconnects or evaluating future growth plans • Empathize with clients, resolve business challenges, identify opportunities for additional value-added services, and renegotiate agreement terms • Support customer value initiatives including satisfaction surveys, contract renewals, solution adoption, and growth opportunities • Deliver monthly performance results in product sales, revenue, and customer retention • Own customer issues through resolution and communicate with departments to rectify issues • Minimize churn by offering product bundles and price points aligned with customer needs • Identify opportunities to expand customers’ Comcast Business product portfolios • Use conversation frameworks, business discovery techniques, and customer engagement strategies • Apply sales, loyalty, and operational guidelines to identify needs, recommend solutions, and achieve objectives • Balance customer advocacy with business objectives through discovery, solution positioning, objection handling, and closing • Maintain strong knowledge of Comcast Business connectivity, wireless, security, and value-added solutions • Perform other duties and responsibilities as assigned

🎯 Requirements

• High School Diploma / GED • 5-7 Years of relevant work experience • Strong problem solving, communication, consultative selling, business discovery, and customer conversation management skills • Strong understanding of Comcast Business products and solutions, including connectivity, wireless, security, and other value-added offerings • Ability to work nights and weekends, variable schedules, and overtime as necessary • Regular, consistent, and punctual attendance

🏖️ Benefits

• Targeted commission of $10.58 • Potential for significant upside above targeted earnings for overachieving sales targets • Comcast Benefits for eligible employees, including personalized support options and tools to support physical, financial, and emotional wellbeing • 24/7 customer support environment

Apply Now

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