Field Service Technician

🔥 17 minutes ago

🌲 North Carolina – Remote

infoinfo

💵 $17 - $19 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

Where this job comes from

Posted on NCR Corporation's careers page, not through a job board

First seen by Remote Rocketship 17 minutes ago

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Logo of NCR Corporation

NCR Corporation

10,000+ employees

Founded 1884

💼 Consulting

🍽️ Food & Beverage

🏨 Hospitality

💰 $820M Post-IPO Equity on 2015-11

Consulting • Food & Beverage • Hospitality

NCR Corporation has evolved into two distinct companies: NCR Voyix and NCR Atleos. NCR Voyix provides digital commerce solutions tailored for retailers and restaurants on a global scale, enhancing their sales and customer interaction capabilities. In contrast, NCR Atleos focuses on expanding financial access by transitioning transactions to self-service channels and empowering financial institutions and retailers with its extensive ATM network. Together, these entities continue to build on NCR's legacy of facilitating insights, connections, and experiences across various commerce and financial landscapes.

📋 Description

• Provide first-line response to customers and communicate in an open, helpful, and engaging manner • Organize and triage customer issues and address problems proactively • Perform customer installation, maintenance, and service calls promptly and effectively • Service electromechanical equipment such as self-checkout systems within an assigned territory • Perform maintenance, repairs, preventive maintenance work, and system overhauls • Service or replace networking equipment such as access points or switches • Participate in formal virtual and hands-on classroom training • Collaborate with teachers, mentors, coaches, and diverse individuals across service territories

🎯 Requirements

• Local candidate to a specific geographic area • Authorized to work in the US • At least 18 years of age • Valid driver’s license and driving record satisfying NCRV fleet requirements • PC skills, basic electronic skills, and familiarity with specific hardware and operating systems • Ability to perform essential job functions with or without reasonable accommodation • Prolonged travel, including driving several hours per day • Rotating and weekend shifts • Flexible shift work, including morning, afternoon, and evening start times and some holidays • Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs. without assistance and up to 150 lbs. with assistance • Ability to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects • Willingness to be trained on and operate small-scale scissor lifts in retail environments • Employment conditional upon passage of applicable screening criteria • Preferred: familiarity with large servers, mainframe computers, and imaging software • Preferred: A+ Certification, CompTIA, or N+ Certification • Preferred: one or more years of related experience

🏖️ Benefits

• Overtime available at time and a half • 7 paid holidays and 6 paid floating holidays • Paid vacation – up to 80 hours your first year • 401K savings and retirement plan • Company provided use only vehicle • Medical insurance is available immediately • Formal training provided through NCR Voyix • Virtual and hands-on classroom training • Dedicated teachers, mentors, and coaches

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