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Field Service Technician I

🔥 14 hours ago

🤠 Texas – Remote

infoinfo

💵 $14 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

Where this job comes from

Posted on NCR Atleos's careers page, not through a job board

First seen by Remote Rocketship 14 hours ago

Still open on NCR Atleos's site. Checked 3 hours ago.

Logo of NCR Atleos

NCR Atleos

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Represent NCR Atleos as the first line of response at customer locations • Troubleshoot ATMs at the basic module level (FRU) • Organize and plan work effectively and escalate issues appropriately • Apply on-the-job training to resolve task-related problems • Follow ATM safety and security procedures • Complete NCR Atleos trainings and certifications • Diagnose problems using ATM error logs and the service app on a company-provided cell phone • Perform minor maintenance and repairs on indoor and outdoor ATMs • Report work updates, details, and call closure information accurately and promptly • Maintain parts inventory and related records • Report hours worked and miles driven daily • Communicate clearly through the service app to maintain customer satisfaction

🎯 Requirements

• Must reside in the specified geographic area • High School Diploma or equivalent • Must be authorized to work in the US • Basic electrical and mechanical aptitude, skillset, and knowledge • Valid driver’s license and driving record meeting company requirements • Familiarity with and ability to use an Android cell phone • Reliable transportation for work purposes • Ability to work with minimal supervision and under pressure • Ability to work flexible schedules including nights, weekends, overtime, and/or flex shifts • Ability to work outdoors in all seasons and potential exposure to the elements • Ability to travel for several hours during the workday, including inclement weather • Ability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance • Required minimum auto insurance coverage: $100,000 bodily injury liability per person, $300,000 per accident, and $100,000 property damage liability per accident • An associate degree is preferred • Previous experience with NCR or similar equipment is preferred

🏖️ Benefits

• Additional compensation of $6.00 per activity completed • Comprehensive hands-on, in-the-field training • Career growth opportunities • Medical Insurance • Dental Insurance • Life Insurance • Vision Insurance • Short/Long Term Disability • Paid Vacation • 401k

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