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Field Service Technician II

🔥 14 hours ago

🦌 Connecticut – Remote

infoinfo

💵 $45k - $58k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

Where this job comes from

Posted on NCR Atleos's careers page, not through a job board

First seen by Remote Rocketship 14 hours ago

Still open on NCR Atleos's site. Checked 3 hours ago.

Logo of NCR Atleos

NCR Atleos

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Perform customer installations, maintenance, and service calls promptly and effectively • Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory • Perform scheduled maintenance, corrective repairs, and system overhauls • Diagnose and resolve issues involving hardware, software, networking, and system configurations • Manage network faults, system access, security settings, and remote connectivity • Organize and triage customer issues, addressing problems proactively when possible • Communicate with customers in an open, helpful, and professional manner focused on resolution • Participate in virtual and hands-on training programs provided by NCR Atleos • Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements • Perform other related duties consistent with qualifications and business needs • May be reassigned to adjacent service territories during standard shifts to meet operational needs • May elect to participate in overnight travel assignments to support broader service coverage

🎯 Requirements

• Local candidate to the specific geographic area • Authorized to work in the United States • At least 19 years of age • Valid driver’s license and driving record that meets NCR Atleos fleet requirements • PC skills, basic electronic skills, and operating system familiarity • Ability to perform essential job functions without reasonable accommodation, including prolonged travel with several hours of driving per day, rotating and weekend shifts, lifting tools, parts, and equipment weighing up to 50 lbs., and physical movements including bending, squatting, walking, standing, sitting, reaching, and repetitive hand movements • Familiarity with large servers, mainframe computers, and imaging software • A+ Certification, CompTIA, or Network+ (N+) Certification • One (1) or more years of related experience (preferred)

🏖️ Benefits

• Medical Insurance • Dental Insurance • Life Insurance • Vision Insurance • Short/Long Term Disability • Paid Vacation • 401k • Virtual and hands-on classroom training • Dedicated teachers, mentors and coaches • Overnight travel assignments with company-policy reimbursement guidelines

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