Business Analyst – AI COE

Job not on LinkedIn

🔥 0 minutes ago

⛰️ Colorado, Kansas, +3 more states – Remote

⛰️ Colorado – Remote 🌪️ Kansas – Remote 🌲 North Carolina – Remote 🏰 Missouri – Remote 🤠 Texas – Remote

💵 $100k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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National Content & Technology Cooperative

WebsiteLinkedInAll Job Openings

51 - 200 employees

📡 Telecommunications

🤝 Non-profit

🔧 Hardware

Telecommunications • Non-profit • Hardware

National Content & Technology Cooperative is a Kansas not-for-profit corporation that operates as a programming and hardware purchasing organization for its member companies who own and operate cable systems throughout the United States and its territories. NCTC is dedicated to bringing its members together to create incredible value in the telecommunications industry.

📋 Description

• Gather, analyze and document business and functional requirements from member operators and internal stakeholders • Lead requirements-gathering and working sessions with members, internal teams and vendor delivery teams • Map current-state member workflows and define target-state processes supported by the platform • Convert requirements into user stories and acceptance criteria with the Executive Director and build teams • Identify source systems, integration needs, data-readiness requirements and cross-team dependencies • Maintain requirements traceability from intake through delivery using Azure DevOps, Jira or a similar platform • Coordinate documentation requirements for launches and ongoing operations • Produce service descriptions, onboarding guides, support documentation and training content • Partner with legal, finance, IT and business operations on contracts, ordering, billing and reporting processes • Establish version control, review schedules and maintenance processes for member-facing materials • Audit documentation and own the AI COE knowledge repository and documentation lifecycle • Lead member onboarding from requirements gathering through go-live • Build and refine repeatable onboarding steps, checklists and guides with vendor partners • Manage technical and feature dependencies, including integration endpoints, API management configuration and end-to-end validation • Coordinate members, vendors and internal teams to close requirements gaps and unblock onboarding dependencies • Serve as primary business liaison for assigned AI COE members • Support user acceptance testing and validate delivered functionality against acceptance criteria • Develop dashboards measuring member adoption and use-case utilization • Maintain member success plans with agreed objectives • Identify underutilized capabilities and recommend adoption strategies • Turn member feedback into enhancement requests, roadmap recommendations and operational improvements • Produce executive reporting on member engagement, value realization and platform health

🎯 Requirements

• Bachelor's degree in business administration, information systems, computer science, data analytics or a related field, or an equivalent combination of education and relevant professional experience • 5+ years of experience as a business analyst supporting software, data or platform delivery • Experience with Microsoft 365, including Teams, SharePoint, Power Platform and Copilot • Understanding of APIs, system integrations and data flows • Strong requirements elicitation, process mapping, business analysis and technical documentation skills • Demonstrated ability to create clear, structured business and technical drafts that others can build upon • Clear written and verbal communication skills with both business and technical audiences • Experience managing cross-team dependencies in delivery work • Familiarity with AI, machine learning, generative AI or data analytics platforms is preferred • Valid driver's license • Remote home office must be in Colorado, Kansas, Missouri, North Carolina or Texas • Ability to travel occasionally, up to 10% • Ability to work outside normal business hours, including evenings or weekends, when required

🏖️ Benefits

• Bonus Eligible • Choice of subsidized healthcare plans for individuals and families • Health Savings Accounts with significant employer contributions • 401K Plan with up to a 10% match • 100% company paid vision and dental insurance • 100% company paid Short Term and Long-Term Disability Insurance • 100% company paid group life insurance and opportunity to buy additional coverage • Competitive Paid Time Off • Remote or hybrid work eligibility