Account Manager

Job not on LinkedIn

🔥 7 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nearmap

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

💼 Consulting

📦 Logistics

🏗️ Construction

💰 $15M Post-IPO Equity on 2017-01

Consulting • Logistics • Construction

Nearmap is a company that specializes in high-resolution aerial imagery and location intelligence. They provide detailed geospatial data, including 3D modeling and AI predictions, through proprietary camera technology mounted on aircraft. Their services are used for purposes like monitoring assets, remote inspections, risk assessments, and urban development. Nearmap serves a wide range of industries, from insurance and commercial enterprises to government, supporting activities such as infrastructure planning and disaster response. Their advanced MapBrowser platform allows users to access and utilize extensive imagery datasets for real-time insights and decision-making.

📋 Description

• Own the customer relationship as the primary point of contact for an assigned portfolio of live accounts • Meet with customers regularly to understand their priorities, pressures, and plans • Build relationships with adjusters, examiners, claims managers, procurement, executive sponsors, and workflow third parties • Prioritize, escalate, and oversee customer issues through resolution • Log every customer touchpoint in the CRM • Build usage strategies tied to customer claims guidelines and thresholds • Engage end users to grow adoption of implemented solutions • Identify below-expectation usage, diagnose causes, and take corrective action • Run adoption initiatives and report results with before-and-after metrics • Conduct account reviews covering activity, usage trends, and results against agreed outcomes • Deliver forecasts and account health reporting to sales leadership • Surface risks early with an action plan • Identify expansion opportunities across itel and Nearmap products and involve specialists • Collaborate with sellers in the pod on shared accounts • Maintain working knowledge of itel solutions and Nearmap property intelligence products • Partner internally with Sales, Customer Experience, Operations, Finance, Executive Management, and the wider Nearmap go-to-market team

🎯 Requirements

• Five or more years in account management, customer success, or sales, ideally in a data or software business • Property and casualty (P&C) insurance experience, particularly claims, restoration, or building materials • Track record of growing usage or revenue inside an existing book of business • Confidence building relationships from frontline users up to the executive suite • Strong written and verbal communication • Genuine comfort on the phone • Ability to manage competing priorities without losing the detail • Energy for a fast-moving, growing, and changing business • Proficiency with Microsoft Excel, Word, and PowerPoint • Proficiency with a CRM; Salesforce preferred • Willingness to travel nationally up to 40%, sometimes on short notice • Valid driver license with proof of insurance • Preferred: Bachelor degree in business or a related field • Preferred: Experience servicing claims organizations at national carriers • Preferred: Familiarity with geospatial, imagery, or property data products

🏖️ Benefits

• Remote work options • Inclusive, supportive culture • Safe environment where everyone can belong and be themselves • Career development and ability to chart your own career path • Complex and fascinating work opportunities

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