
1001 - 5000 employees
Founded 2019
👥 B2C
🏠 Real Estate
☁️ SaaS
B2C • Real Estate • SaaS
Neighborly® is the world’s largest home services company, delivering premium service experiences across homes and businesses, primarily through franchising. Their wide range of brands repair, maintain, and enhance properties to make life easier and more enjoyable for homeowners. Neighborly's consistency and quality work define their leadership in the home services space as they strive to become a beloved household name. The company emphasizes their Code of Values, focusing on Respect, Integrity, Customer Focus, and Having Fun, which sets the cultural tone for their business operations.
🔥 2 hours ago
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1001 - 5000 employees
Founded 2019
👥 B2C
🏠 Real Estate
☁️ SaaS
B2C • Real Estate • SaaS
Neighborly® is the world’s largest home services company, delivering premium service experiences across homes and businesses, primarily through franchising. Their wide range of brands repair, maintain, and enhance properties to make life easier and more enjoyable for homeowners. Neighborly's consistency and quality work define their leadership in the home services space as they strive to become a beloved household name. The company emphasizes their Code of Values, focusing on Respect, Integrity, Customer Focus, and Having Fun, which sets the cultural tone for their business operations.
• Build, QA, and deploy email and SMS campaigns, including HTML/CSS templates, Liquid personalization, dynamic content, triggered journeys, audience logic, and suppression rules • Lead and direct a team of contractor developers by onboarding contractors, assigning and prioritizing work, managing capacity and turnaround times, and providing feedback • Review contractor code and campaign builds before launch as the final technical checkpoint for rendering, logic, links, personalization, and deployment readiness • Establish and improve build standards, QA checklists, documentation, reusable templates, modular components, and scalable frameworks • Collaborate with Data, Product, Analytics, Engineering, MarTech, Creative, Legal, and external vendors • Validate data and technical dependencies and mitigate launch risks • Maintain adherence to email and SMS regulations, consent management requirements, deliverability best practices, and data governance standards • Serve as the primary escalation point for technical issues and drive root-cause resolution • Partner with leadership on contractor resourcing, skill needs, capacity forecasts, and vendor performance
• Bachelor’s degree in Marketing, Business, Information Systems, Computer Science, Communications, or a related field preferred; equivalent hands-on experience will be considered • 5+ years of hands-on experience developing email and SMS campaigns in marketing automation platforms such as Braze, Salesforce Marketing Cloud, Iterable, Responsys, Eloqua, HubSpot, or similar systems • Advanced technical fluency with HTML, CSS, Liquid or similar scripting logic, dynamic content, reusable templates, and email rendering best practices across clients and devices • Strong working knowledge of campaign execution, including segmentation, personalization, triggered journeys, suppression rules, subscription groups, link tracking, rendering QA, and deployment readiness • Working knowledge of customer data structures, CRM/CDP environments, APIs, webhooks, event triggers, data feeds, consent fields, and preference management • Experience leading, mentoring, or directing other developers, whether employees, contractors, or agency partners, including code review, work prioritization, and quality control • Proven ability to troubleshoot technical campaign issues, find root causes, document decisions, and communicate risks clearly to technical and non-technical stakeholders • Experience managing campaign throughput, production calendars, QA cycles, and competing priorities in a fast-paced environment • Strong understanding of email and SMS compliance and deliverability, including CAN-SPAM, TCPA, CCPA, unsubscribe requirements, consent management, opt-out processing, list hygiene, and sender reputation • Ability to translate business requirements into technical campaign requirements, identify missing inputs, and document dependencies • Full-time availability Monday–Friday, 8:00 AM–5:00 PM CT • Ability to perform the stated physical requirements, including lifting and moving items weighing up to 25 pounds
• Comprehensive benefits offerings available through Neighborly • Equity and bonus opportunities • Hybrid work model approved for fully remote
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