Clinic Area Director

🕒 May 3

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Neko Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

👥 B2C

🧘 Wellness

💰 $260M Series B - Neko Health on 2025-01

B2C • Wellness

Neko Health is a consumer-focused preventive health company that operates physical health centres offering rapid, comprehensive body scans and doctor-led reviews. Customers receive instant, detailed results—covering body measurements, vascular health, heart rhythm, diabetes risk factors, and skin mapping—for an annual check aimed at early detection and long-term tracking. Neko Health combines in-clinic diagnostics with data collection for benchmarking and research, and currently has locations in the UK and Sweden with plans to expand to New York City.

📋 Description

• Embed Neko Health’s operating model across New York clinics, focusing on strong leadership behaviours, cultural norms, and consistent execution rather than net-new process design. • Lead the successful local adoption of existing playbooks and standards, tailoring them thoughtfully to local regulations, team dynamics, and member expectations while preserving the integrity of Neko’s global member experience. • Create strong clinic-level leadership capability by coaching managers and clinical leads on how to translate standards into practice — setting clear expectations, reinforcing accountability, and role-modeling a member-first mindset. • Operationalize readiness for new clinic openings by ensuring teams are culturally aligned, well-trained, and confident in executing established processes. • Establish clear performance rhythms (metrics, reviews, feedback loops) that reinforce behaviours, surface issues early, and continuously improve both team effectiveness and the member experience. • Partner closely with the Country Leader, US and central teams to ensure the global operating model works in practice locally.

🎯 Requirements

• Proven experience in a senior operational leadership role (Area Director, Regional Director, District Leader, General Manager or equivalent) within a premium, consumer-facing, multi-site environment such as premium healthcare-adjacent, wellness, fitness or technology-enabled services with physical operations/stores. • Demonstrated success implementing and embedding established operating models, standards, and playbooks across multiple locations — driving adoption through leadership, coaching, and accountability rather than documentation alone. • Strong track record leading clinic-level or site-level leaders, with the ability to build capability, reinforce culture, and translate standards into consistent day-to-day execution. • Experience operating in regulated environments, with accountability for quality, compliance, and inspection readiness, ideally in partnership with medical or clinical leadership. • Proven financial and operational acumen, including ownership of regional KPIs, budgets, and P&L performance in a scaling context. • Ability to balance strategic perspective with hands-on execution, particularly during periods of growth, new site openings, and organizational change. • Exceptional communication and stakeholder management skills, with confidence operating in a matrixed, fast-moving organization across central and regional teams. • Comfort leading through ambiguity and change, with a bias toward action, continuous improvement, and disciplined execution.

🏖️ Benefits

• Offers Equity