Product Discovery Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $140k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

Apply Now

Find Similar Remote Jobs

Nelnet

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Nelnet is a diversified services company that provides a wide range of solutions including government services, consumer services, technology services, and federal student loan services. The company specializes in customer-centric services, operational optimization, and support, offering digital accessibility, custom development, data analytics, artificial intelligence, and information security. Nelnet also offers business process outsourcing, contact center and back-office processing, loan servicing, and education services. Furthermore, Nelnet is involved in financial management, payment technology, and renewable energy through tax equity funding and solar installations. Nelnet is committed to enhancing education, government service provision, and energy innovation, promoting community engagement and philanthropic efforts through partnerships.

📋 Description

• Lead product and customer discovery activities to understand customer needs, behaviors, workflows, pain points, and unmet opportunities • Define research questions, hypotheses, target audiences, and evidence criteria for evaluating product and business opportunities • Recruit and engage customers, users, buyers, subject-matter experts, and other participants • Conduct interviews, workflow observations, concept testing, and qualitative or quantitative research • Synthesize customer and market evidence into themes, Jobs to Be Done, opportunity areas, product requirements, and recommendations • Develop and test prototypes, concepts, workflows, and other solution representations • Evaluate discovery findings and recommend whether opportunities should advance, change direction, or be discontinued • Partner with product, design, technology, commercial, and business stakeholders to translate insights into product strategy and development priorities • Establish scalable discovery practices, research repositories, templates, tools, and documentation • Communicate findings and recommendations clearly to stakeholders using evidence and business context • Nelnet Business Services provides payment technology and education services to higher education institutions, K-12 schools, students, families, and supporters

🎯 Requirements

• Bachelor’s degree in Business, Design, Human-Computer Interaction, Psychology, Sociology, Marketing, Research, Product Management, or a related field, or equivalent combination of education and relevant experience • 5+ years of experience in product discovery, user research, product management, product design, customer research, innovation, or a related discipline • Experience independently planning and conducting customer or user discovery and translating findings into actionable recommendations • Experience evaluating ambiguous opportunities and using evidence to influence product or business decisions • Experience collaborating across product, design, technology, commercial, or business functions • Research and information-gathering skills • Feedback gathering and analysis • Critical thinking • UX/UI design, including Figma, Adobe XD, or similar tools • Strategic thinking

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • HSA and FSA • Generous earned time off • 401K/student loan repayment • Life insurance & AD&D insurance • Employee assistance program • Employee stock purchase program • Tuition reimbursement • Performance-based incentive pay • Short- and long-term disability • Robust wellness program

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume